Financial Aid Officer - RO - App D

• (36086)

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand Builders of Brilliance we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details:

Position Title: Financial Aid Officer

Status: Full Time (Appendix D until Oct 2026)

Hours: 35 hours per week

Faculty/Department: Office of the Registrar

Campus/Location: North Campus. This is a hybrid position - the successful applicant must be comfortable working on-site at minimum four (4) days per week.

Salary: Payband: I

Salary Range:$40.39 – 46.64

Starting Salary: $40.39

Progression through the payband is in accordance with the increments in the payband as outline in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

About the Office of the Registrar at Humber:

The Office of the Registrar supports and celebrates student success. We provide students and the campus community with support through the distribution of key information, high-quality service delivery and the maintenance of essential systems and processes. Our dedicated staff work in a myriad of areas including Admissions, Academic Records, Convocation, Contact Centre, Fees, Financial Aid, Registration & Course Scheduling, Reporting, and Student Systems at both our North and Lakeshore campuses. We are a collaborative team that welcomes innovation, upholds a culture of inclusiveness and respect, and supports wellness.

About the Financial Aid Officer Role:

Under the direction of the Manager, Financial Aid, the Financial Aid Officer analyzes and coordinates the financial aid/OSAP/bursary and scholarship process and is the subject matter expert on financial aid, as such, complex or non-routine issues are escalated to the incumbent. The incumbent provides information and communicates with prospective students, applicants, guidance counsellors, parents, faculty and college administrators regarding a broad range of financial aid-related question/topics. The incumbent supports the College’s recruitment and admissions efforts by developing and delivering information sessions on and off-campus.

Additional responsibilities include: acting as a key team member to the Financial Aid Advisors, all part-time staff and Work Study students; dealing with difficult and complex clients as referred by the Financial Aid Advisors, college faculty or administrators; administration of special programs including Out of Province loans and Bursaries for Students with Disabilities; provides support for the annual financial aid cycle by participating in validating and testing financial aid forms, queries and processes that affect financial aid for all program levels; analyzes and recommends solutions or enhancements to processes; trains financial aid staff; monitors, investigates and trouble-shoots student record issues.

About you:

You are passionate about working at Ontario’s largest polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

• The successful candidate will possess a three-year diploma or degree in Public Relations, Accounting or Business.

Experience/Skills:

• A minimum of three years of professional experience working in student financial aid services including working with OSAP, Ministry Onekey Systems, Scholarships, Bursaries and emergency loans administration.
• Excellent communication, problem solving and organizational skills.
• Demonstrated ability to make decisions and work independently.
• Proficiency with various software programs.
• Proven ability to handle a variety of tasks with ongoing deadlines.
• Experience in a leadership role.
• Thorough knowledge of the Ontario College system.

At Humber College we don’t just accept difference — we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What’s In it for you?

• An opportunity to have an impact with a post-secondary institution, poised to do great things.
• Diverse, hard-working, committed team of people who care about each other.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks
• Highly supportive work culture

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment. Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).

Hours Per Week 35

Position Type Appendix D

Payband I

Minimum Salary 40.39

Maximum Salary 46.64

Work Locations North Campus 205 Humber College Blvd. Etobicoke M9W 5L7

Job Family Student Affairs and Services

Duration of Need Oct 2026

Deadline to Apply 5 business days

Job Posting 5/26/26

Department Office of the Registrar