Are you looking for an exciting career opportunity in Hospitality? Join one of Canada’s most successful companies that strives to take your talent to the next level. With 19 hotels currently owned and managed by Easton’s Group of Hotels and 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. We strive to provide our valued employees with great benefits, perks, training, and growth opportunities.

Join Residence Inn Toronto Downtown Entertainment District, part of the globally recognized Marriott family, and grow your career in hospitality. Located in the heart of Toronto’s vibrant Entertainment District, our 256-suite hotel offers spacious accommodations with full kitchens and is steps away from iconic attractions like the CN Tower, Rogers Centre, and Ripley’s Aquarium.

We are committed to investing in our team members through competitive perks, comprehensive benefits, ongoing training, and clear career growth opportunities within Marriott’s global network. If you’re passionate about hospitality, take pride in delivering exceptional guest experiences, and want to grow your career with a company that values people first, this is your opportunity to shine.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

Come build your future with us and be part of a dynamic, welcoming team in one of Toronto’s most exciting neighbourhoods.

What we offer

• Employee Social Events
• Hotel Discounts at any Marriott property
• Health, Vision, and Dental Coverage
• Training and Development

JOB OVERVIEW

Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.

DUTIES AND RESPONSIBILITIES

• Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
• Respond in a prompt and professional manner to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Ensures food on the buffet or the from the kitchen has good presentation.
• Supervises activity in outlets including restaurant, bar, and room service to ensure smooth operation and guest satisfaction.
• Inspect restaurant daily to ensure high-quality food and food presentation and cleanliness.
• Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
• Ensure side work duties are complete and tables are set before, during and after operating hours.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May routinely greet guests, serve food and beverage, take reservations, and maintain reservations book if applicable.
• Always provides a professional image through appearance and dress.
• Follows company policies and procedures.
• Assist the banquet department as needed.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS

High school diploma or equivalent and one-year food service experience in a full-service restaurant or similar setting. Some college or supervisory experience is preferred.

This job requires the ability to perform the following:

Carrying or lifting items weighing up to 50 pounds

Remain stationary for extended periods of time

Moving about the outlet(s)

Handling food objects and products

Bending, stooping, kneeling