Help Desk Jobs in Saint-Hyacinthe, Quebec

high-quality technical support during failures or anomalies, troubleshooting complex incidents related to software, hardware and cybersecurityManage inventories and coordinate repairs, replacements and service follow-ups with suppliers[...]

Technical Support, the person occupying the position of Level 2 Technical Support Advisor responds to customers who contact the company with technical problems related to products, assists Level 1 technical support advisors and acts as[...]

Technical Support, and in a Call Center context, the level 1 technical support advisor responds to customers who contact the company with technical problems related to telecommunications services and products offered by the company suc[...]

such as schedule, workload and priorities.Evaluate the team’s performance in collaboration with management team.Provide regular and ongoing feedback, mentor and coach to the team to ensure strong development of employees.Ensure the q[...]