Offer outstanding service to our clients. Manage call resolve issues in accordance with customer's SLA agreement to manage customer relations and optimize customer satisfaction.Leverage senior level experience and specialized training [...]
Service Delivery Management: Oversee IT service delivery processes to ensure SLAs and KPIs are consistently met. Act as the primary point of contact for internal stakeholders and service providers, resolving service-related issues. Ens[...]
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for a professional Onsite Service Technician to delight our customers. Primary Responsibilities: Offer outstanding service to ou[...]