Job SummaryJob DescriptionWHAT IS THE OPPORTUNITY?Global Functions Technology (GFT) is part of RBC's Technology and Operations division. GFT's impact is far-reaching as we collaborate with partners from across the company to deliver innovative and
About the teamWould you like to use the latest cloud computing technologies? As a Cloud Support Associate Intern you will learn to solve critical, highly complex customer problems that may span multiple AWS services and partner with AW[...]
Job SummaryJob DescriptionWhat is the opportunity?Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies experience and seasoned knowledge, skills, and
Tracks and maintains platform health scores as well as adoption rate. Manages the stability, accessibility, scalability, security and support innovation of the platform. Coordinates the activities of technology, design, security and ma[...]
offering engagement with a broad range of stakeholders across Front & Middle Office, Product Control, Risk Management, Back Office, Application Development, and Infrastructure teams. Ensure incident and change management processes are [...]
plus work on capacity planning and providing recommendations. This role will include project work and interacting with multiple team members. You will participate in semi-annual Disaster Recovery (DR) fail over testing on regular basis[...]
4+ years of experience as a Business Systems Analyst - need strong experience with requirement gathering and documentation creation. 4+ year combined experience JIRA, Confluence, MS Project, MS office suite or equivalent tools A recogn[...]
Evertz is looking for a Client Support Manager to join our growing team. Reporting to the Senior Manager of the Technical Operations Centre, the CSM will be an advocate for current clients. The CSM will be tasked with keeping accurate [...]
Respond and provide expert technical direction to customers regarding operational issues, firmware upgrades and general system maintenanceRegularly assess customer applications and trouble-shoot/diagnose issues through research and/or [...]
Ensure compliance with SLA metrics as agreed with business and lead support-based initiatives of various complexity.Actively participate in Agile development projects to represent the interests of maintaining Production application sta[...]