Help Desk Jobs in North York, Ontario

Operating as a subject matter expert (SME), you will function independently, solve complex problems, and fulfill requests with minimal supervision. The ideal candidate is adept at analyzing logs, optimizing performance, and ensuring er[...]

The Hardware Deployment Support Associate plays a crucial role in managing the deployment of POS terminals in collaboration with our third-party logistics vendors. This position involves overseeing various initiatives related to vendor[...]

ITIL Expertise: Leverage ITIL Foundation or Practitioner certification and knowledge of Incident Management, CSI, and process design to support service delivery. Leadership in Triage Processes: Lead the design and management of triage [...]

As a Support Analyst, you will play a pivotal role in delivering tier-1 to tier-2 support for our Toronto office personnel, ensuring seamless resolution of all IT support requests. In this role, you'll be the primary IT point of contac[...]

About the roleAre you a dynamic leader with a passion for optimizing IT operations and driving strategic initiatives? We are seeking a dedicated Director, IT End User Computing - Support and Operations, to become an integral part of ou[...]

We're hiring our first-ever Senior Support Engineer, a key role that bridges Technical Support and Engineering. You'll work closely with Customer Support, Engineering, and Product to improve the support experience for both customers an[...]

Job SummaryJob DescriptionWhat Is The Opportunity?Are you interested in the opportunity to work as a Senior Application Support Analyst?What Will You Do?Perform system health check, monitoring, alerting, and corresponding action as req[...]

Serve as an escalation point for client and team issues, resolving with other internal teams as necessary. QualificationsWhat you'll bring:Adaptability and flexibility in a fast-paced and evolving landscape.Proven ability to lead, moti[...]

change review to minimize customer impacts, and involvement in operational readiness procedures. This team is also responsible for maintaining the Incident Communications process to ensure on-time and accurate notifications are being s[...]

Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per[...]