Purpose of the Role The Senior Manager, IT Service Management is an essential member of the IT Technology Shared Services leadership team and will define, implement, and maintain the IT Service Management portfolio, processes and proce[...]
We are looking for a candidate to join the Media Operations & Innovation department in the role of Part-Time Media Support Specialist. In this role you will ensure the successful daily operations of all properties including: Sportsnet,[...]
Operating as a subject matter expert (SME), you will function independently, solve complex problems, and fulfill requests with minimal supervision. The ideal candidate is adept at analyzing logs, optimizing performance, and ensuring er[...]
The Hardware Deployment Support Associate plays a crucial role in managing the deployment of POS terminals in collaboration with our third-party logistics vendors. This position involves overseeing various initiatives related to vendor[...]
ITIL Expertise: Leverage ITIL Foundation or Practitioner certification and knowledge of Incident Management, CSI, and process design to support service delivery. Leadership in Triage Processes: Lead the design and management of triage [...]
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As a Support Analyst, you will play a pivotal role in delivering tier-1 to tier-2 support for our Toronto office personnel, ensuring seamless resolution of all IT support requests. In this role, you'll be the primary IT point of contac[...]
About the roleAre you a dynamic leader with a passion for optimizing IT operations and driving strategic initiatives? We are seeking a dedicated Director, IT End User Computing - Support and Operations, to become an integral part of ou[...]
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We're hiring our first-ever Senior Support Engineer, a key role that bridges Technical Support and Engineering. You'll work closely with Customer Support, Engineering, and Product to improve the support experience for both customers an[...]
Job SummaryJob DescriptionWhat Is The Opportunity?Are you interested in the opportunity to work as a Senior Application Support Analyst?What Will You Do?Perform system health check, monitoring, alerting, and corresponding action as req[...]
Serve as an escalation point for client and team issues, resolving with other internal teams as necessary. QualificationsWhat you'll bring:Adaptability and flexibility in a fast-paced and evolving landscape.Proven ability to lead, moti[...]