Help Desk Jobs

Serve as the initial point of contact for all IT-related inquiries, incidents, and service requests from employees Technical Support: Provide timely and effective technical support to resolve hardware, software, and network issues for [...]

processes, etc. Job shadowing opportunities and establishment of mentor relationships Successful application of business analyst tools, such as business process mapping, project charters, requirement gathering, etc. Training and experi[...]

Position Overview: The Service Desk Specialist role is responsible for technical incident resolution and service request management, documentation and communication of service area knowledge, self-service offerings for customers who wa[...]

analyzing results using statistical techniques and providing ongoing reports and dashboards Opportunity to work on projects and changes supporting multiple lines of business Job shadowing opportunities and establishment of mentor relat[...]

record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to[...]

is currently seeking a full-time permanent Desktop Support Technician to join our team in Edmonton, AB. As a Desktop Support Technician, you will be responsible for providing technical assistance and support to our employees, ensuring [...]

Job SummaryJob DescriptionWhat is the opportunity? This is a Manager, Application Support role. You will partner with other IT groups and Personal and Commercial Operations (PCO) business line(s) to assess, research, analyze and resolv[...]

Now is your chance to join our team to make a lasting impact on a national venture as a Project Manager. All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearan[...]

As a Technical Analyst, delivering exceptional customer service that exceeds expectations is top of mind. In this agile and collaborative position, you will competently assist with deskside support in a multitude of environments, which[...]

Closing Date: January 27, 2025 Reporting to the GCMC Manager, Project Services, the Lead, IT Systems is responsible for overseeing the implementation of new applications and changes to existing computer systems and software packages wh[...]