Senior QA Engineer

October 8 2024
Industries Arts, Entertaiment, Culture and Leisure
Categories Programming, Development, QA, Tester, Debug, Systems architect, Design
Remote
United States, US • Full time

theScore, a wholly-owned subsidiary of PENN Entertainment , empowers millions of sports fans through its digital media and sports betting products. Its media app 'theScore' is one of the most popular in North America, delivering fans highly personalized live scores, news, stats, and betting information from their favorite teams, leagues, and players. theScore's sports betting app 'theScore Bet Sportsbook & Casino' delivers an immersive and holistic mobile sports betting and iCasino experience. theScore Bet is currently live in the Company's home province of Ontario. theScore also creates and distributes innovative digital content through its web, social and esports platforms.

About the Role & Team

As part of the Quality Engineering team, you will be responsible for delivering quality software solutions to millions of sports fans on a variety of platforms. You will also be advocating for quality throughout the SDLC by ensuring processes and best practices are being followed, and you will be working with stakeholders who value your input. The team consists of a diverse group of talented QA Analysts, QA Engineers, and QA Automation Engineers, who use modern testing tools, technologies, and techniques. We also strive to provide an environment that allows for personal and professional growth.

About the Work

As a key member of our Quality Engineering team you will:

  • Learn and collaborate alongside other teams to build a strong understanding of our platform and key user actions to be executed/validated (programmatically, or manually where applicable).
  • Use predefined requirements and your understanding of our services to know what test cases are required when a new feature addition is made. Building upon your experience with our key user actions.
  • Provide cross-platform testing (e.g., Android, iOS, and Web) of our sports media and betting apps to assess product readiness for production releases.
  • Develop and review test cases in TestRail based off requirements provided by PMs in Jira, execute test cases and test plans using TestRail to ensure features are delivered with high quality standards.
  • Perform functional, integration, regression, and smoke tests on a variety of environments e.g. Staging, UAT, Production.
  • Collaborate with cross-functional teams, including developers, product managers and designers to ensure best practices and standards are followed when it comes to QA.
  • Participate in or lead bug triaging, priority assessment, and coverage tracking of reported bugs into Jira.
  • Actively participate in Scrum ceremonies e.g. daily stand-ups, retrospectives, lesson learned meetings.
  • Work with the Test Automation team to review, provide, and prioritize test cases to be automated, and help analyze automation results.
  • Other duties as required.

About You

  • A degree in Computer Science, Engineering, or equivalent knowledge and/or experience.
  • Experience mentoring other QA Engineers, guiding in areas of white box testing, risk mitigation, vocalization of quality concerns and test plan development.
  • Experience coding or scripting to better optimize usage of working hours.
  • Curious to do things differently if it results in a high quality and consistent outcome.
  • Comfortable raising concerns about findings at any leadership level to maintain quality assurance.
  • Strong familiarity with functional and regression testing on native Android and iOS platforms.
  • Working experience using defect tracking systems (JIRA).
  • Demonstrated experience making REST API calls and GraphQL queries/mutations to test backend functionality using a tool like POSTMan.
  • Experience working with Web/HTTP Proxy tools such as Charles Proxy.
  • Experience in using environment monitoring tools like Datadog for analysis alongside a testing session, gathering exceptions for bugs as they correlate to testing outcomes.
  • Experience gathering logs from mobile testing sessions on iOS and Android.
  • Experience testing event driven architectures, with in-depth knowledge of queues.
  • Experience documenting test strategy tailored to architecture that enables white box testing for complex platforms.
  • Experience performance profiling mobile apps for single user performance scenarios.
  • Experience providing accurate estimates for testing effort on low and high-risk features.
  • Exposure to production monitoring and working alongside Incident Management and OnCall teams.
  • Excellent communication skills, you're able to write detailed bug reports, and can explain technical problems with ease.
  • You have a good sense of urgency, great attention to detail, and a passion for shipping high quality software.
  • Excellent analytical, debugging and problem-solving skills.
  • Highly self-motivated and adaptable to learning and understanding new technologies.
  • Having insight into Sports, iCasino or Sports Betting domain is a big plus.

What We Offer

  • Competitive compensation and benefits package.
  • Fun work environment.
  • Education and conference reimbursements.
  • Opportunities for career progression and mentoring others.

#LI-REMOTE #LI-HYBRID

Candidates residing in Ontario requiring special accommodation can email accessibilityoffice@thescore.com

theScore is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.

Apply now!

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