Business Solutions Specialist

Position Summary

Reporting to the Manager, Divisional Business Support, you will be responsible for bridging the gap for business areas with corporate service partners, spearheading the development and execution of innovative solutions while ensuring alignment with overall division goals and strategic priorities. From maintenance management to client systems, your expertise will drive impactful solutions for our departments and branches.

Key Duties & Responsibilities

• Works closely with division directors and managers on identifying and reporting the successes related to their Key Performance Indicators (KPI).
• Works closely with division directors, managers and corporate partners on financial reports, transactions and adjustments required.
• Works closely with division directors and managers to identify management reporting needs. Creates/tests/implements complex reports using reporting tools, particularly for reports requiring data from more than one system.
• Works with division directors and branch managers in applying business process improvement methodology to analyze business area work processes, identify opportunities for improvement and support implementation of process changes. Applies project management methodology and tools in developing project charters with divisional clients, project plans and regular progress reporting for assigned projects.
• Administers various management information systems.
• Maintains current knowledge of technological advancements as they pertain to application development, maintenance management systems and the effective use of reporting tools.
• Develops and maintains documentation of standards, procedures, and workflow processes for the operation of various applications and interfaces.
• Performs related duties as required

Key Qualifications

• Typically, the knowledge, skills and abilities required are obtained through completion of a university degree in Business Administration, Computer Science, or other related discipline.
• Three (3) to five (5) years' experience in data & financial analysis interpreting & reporting will be a considerable asset, as well as experience in the development and implementation of new technologies.
• Experience in analytical and operational aspects of business systems and workflow processes, as they relate to municipal infrastructure operations would be an asset.
• Knowledge of basic accounting principles, especially related to cost accounting.
• Knowledge of the principles of computers. Knowledge of SQL, Crystal Reports, or similar data query tools and programming languages.
• Knowledge of systems analysis, design and development techniques, methodologies, and processes. Advanced knowledge of corporate financial and maintenance management systems.
• Demonstrated skills and extensive knowledge of database design and development including analyzing management information reports.
• Experience in data tracking, data reporting and data presentation.
• Experience in defining, tracking, and reporting on Key Performance Indicators Knowledge of municipal operating and capital budgets and how they are developed.
• Advanced skills in using ad hoc query and reporting tools to create effective reports and presentations of data in text and graphical formats.
• Ability to use project management techniques, practices, and software.
• Ability to instruct and train departmental staff on new processes, procedures, software, and hardware.
• Ability to express ideas effectively in oral and written form, particularly preparing policies and procedures and communicating orally to group audiences.
• Ability to work independently demonstrating sound judgement and initiative to establish priorities while taking into consideration the complexities of the issues and required deadlines.
• Ability to facilitate large groups and document the development and implementation of technical solutions. Ability to establish and maintain effective working relationships in a team environment.
• Ability to communicate effectively with staff at various levels of the organization.

Working/Other Conditions

• Must possess the means and ability to travel within the City of Regina