Senior Project Manager, Program Office - Channel Systems

Description

Our Team & What We'll Accomplish Together

As Senior Project Manager, Program Office - Channel Systems, you will be part of a high-performing team who bridges the gap between business and systems by bringing transformational TELUS initiatives and programs to life. You will work with cross-functional teams across Channel and throughout TELUS in ensuring projects are delivered on time and in-line with requirements.

As Senior Project Manager on the Channel Systems team, you represent our team as an ambassador and advocate for technology solutions and strategy within Channels.

What You'll Do

• Lead end-to-end execution and delivery of a portfolio of transformational business & systems projects while keeping stakeholder groups consistently informed of status and direction
• Partner with diverse teams across TELUS to gather project requirements and ensure no stone is left unturned
• Document and keep track of moving project pieces through detailed project management artifacts (Workback schedules, risk & issue logs, action logs, etc)
• Demonstrated track record of crafting and delivering executive-level presentations, with extensive experience presenting complex initiatives to Director+ audiences; proven ability to tailor communication and create compelling content that resonates with diverse senior leadership stakeholders
• Strong self-starter with proven ability to navigate ambiguous environments; experience establishing and driving stakeholder engagement frameworks, creating collaborative forums, and developing clear processes/expectations in undefined spaces to achieve project outcomes
• Maximize project team performance by providing team members with a clear sense of direction and an understanding of their respective responsibilities, and by encouraging open discussion of ideas, issues, and competing viewpoints
• Leverage your project and stakeholder management skills to achieve buy-in and alignment on strategy and execution approach on key integration initiatives
• Define key project success measures and supporting analytic capabilities
• Use your superb communication skills to develop and present clear, concise and tailored content to senior leadership
• Act as a translator between business and technical/systems teams to ensure common understanding and that all requirements and project needs are accounted for

Qualifications

• Degree in Business or Technology
• Project Management Certification (PMP, PgMP, etc.), MBA or advanced degree in related field
• 5+ years of related experience in project/initiative management
• Noted for your ability to understand technology changes, system enhancements and effectiveness in communicating technical terms to business audiences
• Excellent written and verbal communication skills with expertise in preparing PowerPoint or Google presentations for executive-level audiences
• Ability to effectively engage stakeholders to establish cross-functional alignment for projects
• Exceptional analytical skills with abilities to conduct thorough root cause and fit-gap analysis
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability

Great to Haves

• Bilingual fluency (English and French) is an asset