Salesforce Marketing Cloud Developer

Join our team and what we'll accomplish together

TELUS Health is a leader in digital health technology, providing innovative solutions to improve the health and well-being of individuals and communities. We are committed to transforming healthcare through the power of technology and data.

We are seeking a skilled and experienced Salesforce Marketing Cloud (SFMC) Developer to join our dynamic team at TELUS Health, specifically to work with the TELUS Health Care Centres. The ideal candidate will have a strong background in developing and implementing email campaigns and marketing automation solutions using Salesforce Marketing Cloud. You will work closely with our marketing, operations, IT, and business teams to design, develop, and optimize marketing and communications campaigns, ensuring seamless integration with our existing systems.

What you'll do

• Design, develop, and implement marketing automation solutions using Salesforce Marketing Cloud
• Collaborate with marketing, operations, IT, and business teams to gather requirements and translate them into technical specifications
• Develop and maintain custom email templates, landing pages, and forms using HTML, CSS, and AMPscript
• Create and manage data extensions, segmentation, and audience targeting strategies
• Implement and optimize automation workflows, including Journey Builder, Automation Studio, and Email Studio
• Integrate Salesforce Marketing Cloud with other systems and platforms, such as Salesforce CRM, using APIs and connectors
• Monitor and analyze campaign performance, providing insights and recommendations for improvement
• Troubleshoot and resolve technical issues related to Salesforce Marketing Cloud
• Stay up-to-date with the latest trends and best practices in email marketing, marketing automation and Salesforce Marketing Cloud

What you bring

• Bachelor's degree in Computer Science, Information Technology, Marketing, or a related field
• Proven experience as a Salesforce Marketing Cloud Developer or similar role
• Strong proficiency in Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio and Content Builder
• Proficient in HTML, CSS, JavaScript and AMPscript
• Experience with SQL and data management within Salesforce Marketing Cloud
• Familiarity with Salesforce CRM and its integration with Salesforce Marketing Cloud
• Strong problem-solving skills and attention to detail
• A willingness to learn and tackle new challenges in a dynamic, ever-changing environment

Great-to-haves:

• Experience with GCP and/or AWS ecosystems
• Experience with analytics and reporting tools (e.g., Google Analytics and/or Domo)
• Experience designing and documenting APIs (Node.js, Express, OpenAPI Spec)
• Salesforce Marketing Cloud certifications (e.g., Email Specialist, Developer)
• Understanding of written and/or spoken French

Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.