Bilingual Senior Systems Quality Analyst

Join our team and what we'll accomplish together

We are Canada's most innovative digital health company and touch the lives of more Canadians than anyone else, and we aspire to transform healthcare within Canada and beyond.

The Collaborative Health team at TELUS Health is led by physician-technologists and design-obsessed engineers. We're charting a new course in healthcare with our award-winning TELUS Collaborative Health Record, an end-to-end, secure, cloud-based digital platform. Patient engagement and automation are at the core of our vision.

Our rapidly growing customer base includes thousands of healthcare professionals from across Canada, the United States, New Zealand, and Australia.

Find your people and your purpose

Are you a decisive problem solver who takes pride in engineering beautiful products? You belong here.

We're a group of passionate individuals committed to building technology solutions that transform how clinicians deliver patient care. We need passionate self-starters to bring our vision to life. You will work alongside a diverse group of developers, testers and product specialists with vast experience in the healthcare IT industry.

Bring your ideas and watch them grow.

As a senior QA you will play a key role in improving healthcare delivery and innovation across the country by contributing to a platform that engages the patient and connects them with their health care provider. This role will allow you to work with the latest technologies in a fast-paced environment to improve integrated digital health ecosystems.

What you'll do:

• Define and improve QA strategies, ensuring efficient and scalable testing.
• Lead test planning and execution, driving best practices across teams.
• Perform exploratory, functional, regression, and usability testing to ensure quality.
• Identify, document, and track bugs and issues with clear reproduction steps.
• Collaborate with developers and product teams to integrate QA early in development.
• Conduct cross-browser and cross-device testing for consistency.
• Ensure critical paths are tested before each release and communicate risks.
• Mentor junior QAs, sharing knowledge and reinforcing testing standards.
• Monitor and improve QA processes, test coverage, and quality metrics.
• Support UAT and work with stakeholders to validate key features.

What you bring

• Extensive manual testing experience with a strong understanding of QA methodologies.
• Ability to define and improve QA processes, strategies, and best practices.
• Expertise in test case design, defect tracking (Jira), and test management (TestRail).
• Strong analytical and problem-solving skills to identify root causes.
• Understanding of API testing, performance testing, and CI/CD pipelines.
• Interest in test automation (Cypress) and collaboration with automation teams.
• Ability to mentor and guide junior QAs, fostering a culture of quality.
• Excellent collaboration and communication skills to work across teams.
• Adaptability to a fast-paced, agile environment with changing priorities.
• Fluent in French and English (Bilingual required).