IT Support Technician - On-site

Tasks

• Ensure a smooth environment: Install, configure, and optimize hardware and software to guarantee optimal productivity.
• Troubleshoot and repair: Diagnose and resolve technical issues while replacing or upgrading hardware for maximum performance.
• Innovate and secure: Update systems to stay current with the latest technologies and ensure cybersecurity through advanced solutions.
• Test and improve: Conduct regular assessments to ensure the reliability of tools and identify opportunities for evolution.
• Support and collaborate: Provide technical support to users and foster strong relationships with all departments to promote collective success.
• Perform any other related duties as required

Advantages

• Competitive salary based on experience.
• Opportunity to join a growing company.
• Group insurance program.
• Positive work environment focused on employee well-being.

Job requirements

• Education in IT, software engineering, or another relevant field.
• Fluency in both French and English, oral and written.
• Proficiency in Spanish (strongly considered).
• Experience in a similar role.

Desired profile

• Excellent verbal and written communication skills, with the ability to clearly convey complex technical ideas and concepts.
• Ability to effectively organize work, meet deadlines, and manage priorities.
• Expertise in networks and IT systems, supported by strong organizational skills.
• Strong sense of discretion and confidentiality, ensuring respect for sensitive information.