Specialist, SAP FICO application management
Job Description
We are:
The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients' transformation journey. Powered by more than 255,000 people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.
Stronger together!
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients' business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.
The value for our clients and our people
For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.
For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world's most complex client challenges.
The work:
• Lead the continuous improvement and maintenance of SAP S/4 FICO activities to improve performance for the business function end to end
• Ensure alignment with business requirements including process analysis, design, re-design and/or organization structure definition
• Spot strategies, risks and options, and then recommend approaches that sidestep problems and help clients meet their needs
• Lead, coach and advise project staff in addition to managing their performance (depending on the project)
• Give clients options for designs using prototypes
• Set up and test the SAP system; understand and apply SAP methodologies
• Work with clients and stakeholders to make sure they get where they want to go
• Respond promptly to incidents and outages, troubleshooting and resolving issues in a timely manner
• Identify and address the root causes of recurring problems to prevent future incidents
• This role is based out of our Montreal Delivery Centre and will require on-site work 2-3 days per week.
Qualifications
Here's what you need:
- Minimum 3 years of SAP FICO application management experience
- Must be fully bilingual (English/French)
- English is required for this position as this role will regularly interact with stakeholders across Canada, US and other countries across our Global footprint where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Bonus points if:
- You know everything there is to know about SAP FICO processes
- You have previous implementation experience
- You can grasp a solution, talk about its business objective, and configure the solution and tools
- You're an ace at managing and delivering projects
- You're great at working creatively in a problem-solving environment
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