Specialist, Business Process
Req Id: 421735
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
Be at the centre of Bell's transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You'll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.
At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.
Summary
Bell Canada Corporate Security is responsible for establishing, implementing, administering and enforcing the company's security policies through various initiatives. The Corporate Security Lawful access team is mandated to respond to requests from Law Enforcement and Government agencies, as well as develop and operate technology solutions that meet Bell's legal telecommunication obligations. We are currently seeking a business process specialist who will be responsible for leading continuous process improvement initiatives, supporting the lawful access team in the management of various projects, new tools and ensuring compliance with policies and practices.
Key Responsibilities
Develop and optimize business processes for the Corporate Security lawful access team, including continuous evaluation and improvement of methodologies and tools.
• Influence cross-functional teams to deliver the highest level of quality on all projects within the committed timeline and scope, while meeting all project requirements and deliverables
• Conduct detailed and comprehensive process research and analysis to support recommendations
• Develop and implement communication plans, change management, and benefit tracking strategies
• Lead in-depth analysis and business case activities, offering statistical data and root cause analysis to identify opportunities
• Create and manage process plans and related documentation in accordance with established process management methodology
Critical Qualifications
• Bachelor's degree in business, operations, or equivalent work experience in process improvement roles
• Minimum 3 years of relevant experience (project management and/or documentation and/or process improvement and/or compliance)
• Ability to recognize gaps, evaluate and size opportunities, and articulate recommendations to influence stakeholders
• Proficient in Microsoft Excel, including experience with advanced functions such as pivot tables and data analysis tools
• Analytical skills and data mining skills with the experience in developing / managing business requirements
• Organizational and time management skills to meet deadlines & flexibility to handle changing priorities
• Knowledge of English required: Production of documents in English.
• This position is subject to a background check, which will be carried out prior to hiring, and the obligation to obtain the security clearance from the federal
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 01/19/2025
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada , QC , Montreal
Bell, one of Canada's Top 100 Employers.