Senior Salesforce Quality Assurance Analyst

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

Job Summary

Global Technology Services (GTS) is one of the foundational divisions of the TMX Group, that empowers internal TMX business lines for their technology needs, operations and digital innovation. GTS as a client centric organization focuses on building technology capabilities, enabling our clients with the best technology solutions and providing effective technology financial and resource management processes. The cost effective operation is a key attribute of the GTS execution. GTS is responsible for delivery of all technology initiatives and services across TMX.

As a Senior Salesforce QA Analyst you will be responsible for testing of the entire end to end life cycle of the product, including but not limited to internal user support. You will be testing solutions on Service Cloud, Experience Cloud and Sales Cloud.

Key Accountabilities

• Ensuring system stability

• End to end testing

• Design testing plans

• Help evaluate the impact of using testing automation

• Provide technical assistance to internal users, identify and document issues in the production environment.

• Execute complete regression testing before deployments

Must haves

• 5+ years of experience with functional quality assurance testing

• 3+ Years experience as a Salesforce Quality Assurance Analyst

• 3+ years' experience working on test management and task management using Agile project management tools (e.g. JIRA, Testrail, etc.).

• Strong expertise in the following Salesforce clouds: Service Cloud, Experience Cloud

• Good understanding of Salesforce, including hands-on working experience

• Strong knowledge of Salesforce functionalities including permissions and sharing.

• Understanding of Agile and Scrum methodologies

• Good interpersonal and communication skills

• Be able to multi-task and solve problems

• Self-starter, able to develop strong relationships with collaborators, meet tight deadlines and tolerate change and ambiguity

• Demonstrated accuracy, thoroughness in completing tasks, and attention to detail

• Ability to work in a multi-functional team

• Salesforce certification

• Fluency in both French and English (written and spoken) is required, as this role involves regular interaction with partners and stakeholders in both languages.

Nice to haves

• Familiarity with:

  • Capital markets

  • Financial market data

Note

• Hybrid working model in Montreal

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.