Senior IT Business Analyst, Intact Lab
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
Our growing team is seeking a Senior IT Business Analyst for the Intact Lab!
As a Business Analyst, you play a key role as an interpreter and facilitator with various business units, IT, and the quality assurance team. You will be at the heart of a small team whose sole mission is to create and continuously improve the features of our Contact Billing program aimed at providing the best product not only in the insurance field but on the web in general. At Intact, we compare ourselves with the best customer experiences, period.
What you will do:
Analyze business needs to define IT solutions.
Facilitate/participate in business needs specification workshops to specify IT solutions.
Perform impact analyses and effort estimates to recommend, gain approval, and document the IT solution using effective methods and interacting with both business domain users and the IT project team.
Support the development of solutions and technical analyses performed.
Support quality assurance activities and acceptance testing.
Collaborate with the Product Owner in defining and prioritizing the product backlog.
Document user stories in a way that they are understood by developers and the quality assurance team.
Identify and communicate impacts on business processes to support change management in business units through a train-the-trainer approach.
Build and maintain functional documentation that is robust, accurate, and accessible to all stakeholders in the company.
What you need:
Bachelor's degree in computer science or any combination of education and equivalent experience.
Minimum of 5 years of relevant experience as a Business Analyst.
Project experience in Scrum mode.
Experience and knowledge in the insurance field (an asset).
Experience and knowledge of web environment applications.
Proficiency in Jira and Confluence.
Bilingualism (French and English) - Requires regular interaction with colleagues across the country.
No Canadian work experience required, but must have authorization to work in Canada.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.