Salesforce Technical Systems Analyst
Job Description
Ready to fast-track your Salesforce career?
This is an extraordinary opportunity to build a rewarding career at Accenture Technology. Working in highly collaborative teams for world-leading clients, we'll nurture your talent in an inclusive culture that values diversity.
Join Accenture Technology and thrive in a digitally driven, innovation-led environment where you can help clients shift to …THE NEW, using leading-edge technologies on some of the coolest projects you can imagine.
WORK YOU'LL DO
Responsible for requirement gathering sessions, customer-facing presentations.
Lead and facilitate design and technical sessions with the Architecture Governance forums.
Coordinate with Technical Architects, Integration Architects, Developers, Product Owners, Business Analyst, Business System Analyst, Quality Analyst and Data Consultants, and others, as needed, for specific technical design requirements.
Work with the Project Enterprise, Technical and Solution Architect to develop a proof of concept/prototype as required per the project direction.
Work with the Project Enterprise, Technical and Solution Architect to conduct technical analysis and/or feasibility assessment on solution options and/or third-party applications.
Participate in the design and review of architecture and technical solutions.
Provide guidance and advisory support to development team on approach and complex configuration issues.
Work closely with technical teams to translate business requirements into technical specifications and technical design documentation.
Facilitating business and functional requirements definition and prioritization/scoping of requirements.
Qualifications
WHO WE´RE LOOKING FOR?
Job qualifications:
Basic Qualifications:
Bachelor's degree or equivalent
Eligibility for Federal Reliability Security Clearance
Minimum of 5 years of progressive experience in solutioning, design and business analysis, and technology implementation in full life-cycle CRM engagements.
Experience in writing user stories and working with agile delivery model.
Proficiency in Salesforce configuration tools. Mapping functional requirements to Salesforce.com features and functionality.
Practical experience in implementing at least one of the following Salesforce products (Sales, Service, Marketing, Experience Cloud).
Experience in business process automations projects, cooperation with development teams, understanding of Salesforce architectural concepts and its ecosystem.
Excellent communication skills in English (French is an asset).
Salesforce Admin certification.
English is required for this position as this role will regularly interact with stakeholders across Canada, where English is the common language. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.
Preferred Skills:
Familiar with Salesforce Industry solutions such as public sector solutions.
Experience with managing client workshop
Experience with design thinking techniques
Exceptional communication and presentation skills.
WHAT'S IN IT FOR YOU?
Competitive benefits, including a fair and balanced parental leave policy.
At Accenture, we believe in bringing the best to our clients through continuous learning & improvement - from basic skills to industry-specific content - available to all our people.
Career coaching and mentorship to help you manage your career and develop professionally.
Performance Achievement - our performance management process that focuses on your strengths, progress, and career possibilities.
Fantastic opportunities to develop your career across a variety of clients.
Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired in British Columbia as set forth below.
Information on benefits is here.
British Columbia $60,600 to $137,300