RPA Administrator

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Montreal, (Quebec, Canada), is seeking talent to fill the position of RPA Administrator. This job is full-time permanent.

Overview: The RPA Administrator/Developer will serve in a technical role over the UiPath RPA platform, develop software robots and administer the RPA platform. The RPA Administrator/Developer will administer the platform, prioritizing server / bot uptime. This includes working with teams to provision application and bot servers as needed, monitoring logs, working with developers on resolving technical issues and support for business process owners.

The RPA Developer/Administrator will also serve in an application administration role for the on-premises/Cloud RPA platform ensuring the system remains current with respect to patches and upgrades, scheduling needs are addressed and change within the RPA ecosystem is well-managed. As a secondary responsibility and as time allows, the Administrator/Developer will work cross-functionally with business partners to design, develop, implement, enhance, and maintain software robots which work alongside humans to enhance business process efficiency.

Your challenges:

• Support all aspects of UiPath bots in Orchestrator including but not limited to scheduling, deployment, synchronizing, etc.
• Support all aspects of UiPath Document Understanding tool and Action Center including but not limited to training, scheduling, deployment, synchronizing, support, etc.
• Prepare the infrastructure required for UiPath installations, upgrades, testing and troubleshooting. Install, and work with application owners, on application installation and administration on the bot servers.
• Support all aspects of UiPath Insights tool including but not limited to creating dashboards, maintaining data, scheduling, deployment, synchronizing, support, etc.
• Set up accounts for all the developers, end-users, and robots.
• Maintain manuals, technical training material, and reference material.
• Monitor bots and coordinate support activities when bots fail.
• Develop, design, test, implement and maintain software robots.

Your skills:

• Leadership: Proven ability to lead and manage teams, driving efficiency and productivity.
• Technical Expertise: Strong skills in analyzing, communicating, testing, and verifying IT system-level requirements.
• Problem Solving & Critical Thinking: Excellent problem-solving abilities with a focus on innovation and addressing complex challenges.
• Communication: Exceptional verbal and written communication skills, with the ability to articulate technical concepts to both technical and non-technical audiences.
• Collaboration: Ability to work effectively with cross-functional teams, including IT, business analysts, and stakeholders.
• Time Management: Strong organizational skills with the ability to manage multiple tasks and competing priorities simultaneously.
• Self-Starter: Ability to work independently and proactively, as well as within a team environment.
• Customer-Centric Mindset: Passion for delivering exceptional customer experiences and a focus on meeting customer needs.
• Adaptability: Quick learner, able to get up to speed rapidly on new topics or situations.
• Prioritization: Skilled at balancing multiple demands and driving tasks to completion while maintaining quality.

Your profile:

• Bilingual French and English (for Montreal's Offices)*
• Bachelor's degree in business, Information Technology, or a related field and 2 years of UiPath experience and a total of 4 years in the IT industry.
• Knowledge and experience in development, deployment and maintenance of RPA initiatives.
• Experience responding to IT Service Request, Request for change and Incident management.
• Ability to work autonomously on tasks, yet be a team player with a collaborative spirit and good analytical and synthetic mind
• Ability to travel as needed (estimated 5%) to remote locations, conferences, and/or training.

What we are offering

• Competitive salary and annual bonus
• At least three weeks of vacation and three floating holidays a year from the first day of work, depending on your experience
• Full range of group insurance from the first day of work
• Telemedicine services
• Defined-contribution pension plan with generous employer participation from the first day of work
• Employee and family assistance program
• Education assistance program
• Health club reimbursement program
• Hybrid workplace: in-person and remote work
• Work environment based on respect, inclusion and diversity
• Office accessible by public transit

(*) English bilingual: If listed, this qualification is required since this function requires regular verbal and/or written interaction with customers, partners and/or our American subsidiaries.

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.

To learn more about our company, consult the Domtar Company Web Site and follow us on LinkedIn, Instagram and Twitter.

#LI-Hybrid

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Information Technology