Back-office Analyst

Tasks

• Data Feed Support:
• Configure, modify, and monitor data feeds in client databases.
• Analyze and test data feeds, including integrating new files.
• Data Support:
• Handle requests for data corrections, insertion, and migration, manually or using tools.
• Client Support:
• Investigate reported issues, provide data on demand, and assist clients with using the application.
• Conduct client training sessions via Zoom.
• Internal Support:
• Provide support to colleagues for executing processes on test databases.
• Investigate internal bugs and manage internal tools and processes.
• Perform other related tasks.

Advantages

• Flexible and hybrid work model.
• Group insurance plan available after the probation period.
• Paid holiday break from December 25 to January 2.
• Office located just steps from Square-Victoria-OACI metro station.
• Social committee organizing events, 5@7 gatherings, birthdays, and holiday meals.
• Complimentary coffee for office days.

Job requirements

• Knowledge of databases (SQL, data feed management).
• Ability to analyze data files (CSV, JSON, XML, etc.).
• Experience with data management and migration tools.
• Understanding of financial applications and their processes.
• Strong diagnostic and problem-solving skills.
• Intermediate proficiency in English for communication with clients and writing 30% of the time.

Desired profile

• Analytical and rigorous profile.
• Logical and methodical thinking to analyze data feeds and detect errors.
• Strong ability to simplify technical concepts for non-technical clients.
• Excellent ability to interact with various teams.
• Ability to work under pressure—manage urgent and critical requests.