Analyst, Issuer Services

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

CDS is Canada's national securities depository, clearing and settlement hub for domestic and cross-border depository-eligible securities. It supports Canada's equity, fixed income and money markets and is accountable for the safe custody and movement of securities, the processing of post-trade transactions, and the collection and distribution of entitlements relating to securities deposited by participants.

Reporting to the Senior Manager, the Issuer Services Analyst contributes to the daily activities which include the timely management of issuer requests, analyzing supporting documents to issue security identifiers for the Canadian Capital Market and ensuring criteria have been met to allow issuers to have their securities eligible at CDS for trading, clearing and settlement. These activities are in support of IPOs, private placements, corporate actions, post trade processing, as well as cross border transactions. The team also ensures that data integrity is maintained following established ISO & global standards. Your role involves working with multiple systems for processing client requests, input of data, customer support and collaborating with teams to ensure all services are completed on time.

Key Accountabilities

• Customer Service and interaction with issuers and other intermediaries (Legal Counsel, Underwriters, CMHC Mortgage Issuers, Government Financing authorities, Transfer Agents etc) to guide them through the requirements and verify or confirm details to complete assessment related to their requests

• Review & analysis of legal documentation supporting new security issues set up, including items such as; security restrictions, tax implications, entitlement/reorganization features, relevant rates, critical dates and any specialized processing requirements.

• Maintain internal files and ensure timely input of key data in various systems

• Ensure all client requests and relevant data management activities are processed accurately, within the established guidelines and associated deadlines.

• Initiative to work independently and communicate with other team members on status updates or requirements of requests

• Research, analyze and resolve issues and discrepancies identified and escalate critical issues promptly

• A commitment to recommending improved productivity and efficiency through continual review of processing activities

• Assist with delivery on ad hoc functions or projects within the team

Must haves

• 2-3 year's progressive operational/business experience in the Securities Financial Industry with knowledge of the Issuer Community and Reorganization/Corporate Action processing.

• Proven ability to provide excellent customer service, maintain relationships, and work in a team environment

• Good communication both oral and written

• A good understanding of the roles of the various entities within the Canadian Capital Markets (ie) Transfer Agents, Paying Agents, Issuers, Bank of Canada, Custodians, Depositories, Numbering Agencies, etc.

• A good understanding of the different types of securities and associated features.

• Familiarity with Issuers offering documents and circulars (Prospectus, Offering Circular, Articles of Incorporation, etc.)

• Highly organized with a strong attention to detail

• Strong ability to balance competing priorities in a time sensitive environment

• Intermediate to expert knowledge of Excel as well as knowledge of other software (Google, MS Office, Salesforce, etc.)

Nice to haves

• Canadian Securities Course

• Fluency in both English and French (written and spoken) is ​preferred

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.