Service Technician

Tasks

• Perform emergency interventions, preventive maintenance, repairs, fault diagnosis, and provide instructions to clients regarding their generators in an effective manner.
• Test, measure, and verify the operation of electrical components, including live elements and electric fields.
• Carry out commissioning and load tests as needed.
• Handle and diagnose thermal engine generators operating on diesel or natural gas.
• Ensure the maintenance and management of company tools and equipment, including precise tracking of spare parts inventory.
• Inform the supervisor of all aspects of the service performed.
• Write service and performance reports for the required equipment.
• Perform any other related tasks.

Advantages

• Company vehicle, gas card, and credit card for business expenses.
• Group insurance after 90 days, as well as life and disability insurance.
• Health and wellness spending accounts for medical expenses and physical/mental activities.
• 5 personal days.
• Vacation.
• Participating RRSP.
• Uniform and tools provided.

Job requirements

• Experience as a field service technician for generators is preferred.
• DEP in electromechanics or other equivalent training.
• Valid driver's license in Quebec and a clean driving record.
• Skills in mechanical, engine, and electrical diagnostics.
• Excellent customer service skills with solid experience.
• Advanced proficiency in English (50% of the time) to communicate with English-speaking clients.
• Must be available for service calls.

Desired profile

• Excellent interpersonal skills, ability to work in a team, and communicate effectively.
• Strong sense of initiative and listening skills, with a strong commitment to customer satisfaction.
• Proactive in problem-solving, providing high-quality customer service.