Technical Analyst

UHN is Canada's #1 hospital and the world's #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN's vision is to build A Healthier World and it's only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union
Number of vacancies: 1
Site: Westpark Health Care Center
Department: Information Technology
Reports to: Digital Manager
Work Model: Hybrid or In-Office
Hours: 8 AM to 5 PM
Salary: $36.90 to $46.13
Shifts: 8 Hours Day shift
Status: Permanent Full Time
Closing Date: Until Filled

The Technical Analyst plays a key role in creating and maintaining the client relationship between the business needs and technology delivery. Your primary responsibilities include providing customer service and application support.

• Degree/diploma in computer science or related field
• Microsoft designation on Windows preferred
• Possesses working knowledge of programming/scripting preferred
• Familiarity with local area networks programming techniques and languages preferred
• Understands basic Internet and client/server architectures preferred
• Excellent communication, planning/organizing and writing skills
• A demonstrated focus on customer satisfaction
• Demonstrate reliable work habits
• Excellent process analysis and application skills
• Excellent analytical and problem solving skills with the ability to systematically analyze situations/issues, identify options, draw logical conclusions and determine/recommend practical courses of action
• Very good verbal and written communication skills
• Very good interpersonal skills
• Able to work with minimal supervision on simple to moderately complex tasks
• Able to work with multidisciplinary teams in a positive and productive manner
• Ability to effectively deal with high priority unscheduled tasks and problems
• Understands how to interpret customer business needs and translate them into application and operational requirements
• Understands how various issues affect each other and the outcome of projects
• Understanding of database management
• Self-motivated team player who can work independently
• Evidence of good performance history and attendance record
• Ability to work in a manner that exemplifies the core values of West Park: Excellence, Respect, Trust, Collaboration and Accountability
• Should be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.