Position Title: Senior Technology Specialist, Cloud

Reports To: Technology Manager, Cloud

Department: IT
Term: Permanent Full-Time

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: Equitable is growing! At the heart of this lies the critical Infrastructure systems and technologically driven services. As new and evolving demands on our IT infrastructure take shape, the focus on improved delivery, availability, scalability, insight, and sustainability of our systems grows. These demands are creating new opportunities for different solutions and as such the dependence on the integrity and security of our systems increases.

We're looking for a motivated individual who wants to contribute their skills to our team, who is passionate about customer service excellence while being focused on technical execution, remains diligent to the process and above all - does the right thing.

Now is an exciting time to join one of the Waterloo Area's Top Employer for 2025 and Southwestern Ontario's Top Employers for 2024!

What you will be doing:

• Assist with the design, implementation, and management of cloud-hosted business systems infrastructure including:

• End-to-end solutions, operations, security, and support of the company's enterprise cloud-hosted enterprise solutions

• Actively participate in Cloud Infrastructure and business system project participation, including the forecasting, management, and execution of related infrastructure activities
• Continuously create and improve business value through process improvement and automation, capacity planning, demand management, system operations, and solution innovation
• Provide critical support response to cloud-hosted infrastructure or business system incidents (including highly critical, performance impacting) and problems

What you will bring:

• Five (5) to Seven (7) or more years experience in IT, with at least Five (5) years in Azure cloud-based solutions.
• Expertise and proficiency in building and maintaining Azure cloud-hosted technologies, business systems, and web services platforms, including experience/exposure to:

• Azure DNS, Azure Storage, Azure Key Vault, Azure Backup, Azure App Service, Azure Function Apps/Logic Apps, Azure Container Apps, Azure Monitoring/Alerts, Azure Dashboards, Azure Defender, Azure Policy/Governance Compliance, Azure Well Architected Frameworks, Entra ID, RBACs

• Knowledge or experience with the Azure CLI and scripting
• Knowledge or experience with writing Infrastructure as Code (Bicep)
• Familiarity or experience with Azure DevOps and AKS (Azure Kubernetes Services)
• Exposure to Azure SQL Managed Instances and Cosmos DB
• Understanding Azure Networking and troubleshooting
• Experience administering and managing Microsoft Server servers in hybrid cloud environments
• Experience migrating servers and workloads in hybrid cloud environments
• Proficiency in working with Active Directory and well as Group Policy (incl. technical certifications)
• Previous experience working in an IT ticketing system, such as ServiceNow (or similar)
• You thrive being a strong, analytical problem solver mixed with common sense and practicality

What's in it for you:

• A healthy work-life balance with employee wellness top of mind
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• An additional paid volunteer day each year so you can spend time giving back to the community
• Immediate enrollment in the company's pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• An onsite full-service cafeteria with a variety of daily options
• Discounts on company products and services, and access to exclusive employee perks
• Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)
• Undergo a criminal background check

This role is open due to an existing vacancy.

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at careers@equitable.ca if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

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