Associate Voice Systems Specialist (Voip) Hit enter to view the job description

OPENTEXT
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT
The SBC/VOIP Admin will be responsible for the design and implementation, as well as the ongoing management and maintenance of the global VOIP services and associated network components such as SBCs (Session Border Controllers). This includes adhering to project timelines, milestones, governance, alignment, assurance, management, integration, optimization and planning, resourcing, and tools management.

WHAT THE ROLE OFFERS
• Responsible for managing different aspects of TDM to SIP migration.
• Responsible for configuring Cisco switches
• Responsible for implementing carrier interconnects, including MPLS and DIA with static and dynamic IP routing protocols
• Manage documentation and support of VOIP infrastructure components
• Work with support vendors to implement or troubleshoot systems, including SIP, RTP, IP, UDP, QOS
• Experience with LINUX OS administration

WHAT YOU NEED TO SUCCEED
• Bachelor's degree and entry-level project management experience preferred and/or additional relevant experience. Fields of Information Systems, Telecom, or related field desired.
• Cisco CCNA is a big plus.
• Experience with VoIP, networking, and telecom systems, including troubleshooting
• Able to track and manage multiple concurrent projects and related tasks at different project phases and coordinate the tasks across multiple internal teams.
• Demonstrate strong technical aptitude and ability to learn technologies and their applications quickly

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.