Systems Analyst - Applications

Join the Ontario Science Centre, one of Canada's most visited cultural attractions and a world-renowned learning institution where we inspire passion for the human adventure of discovery. It hosts up to a million visitors each year, and offers hands-on experiences and insights into science and technology that help visitors of all ages understand and contribute to the world around us.

The Opportunity:
Bring your technical expertise and exceptional communication, research, analytical and project management skills to this exciting opportunity to support the Information Technology department in actualizing the Ontario Science Centre's strategic plan.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role you will:
• Independently plan, lead, develop and implement applications ranging from website design and maintenance, databases, to online ticketing and e-commerce solutions, to knowledge management solutions for the Ontario Science Centre internet, intranet and extranet solutions
• Liaise with user/client groups to identify, clarify, assess and analyse their requirements with accompanying documentation
• Implement database and application architecture, including usability and quality assurance testing in collaboration with appropriate members of the IT Systems and Applications team
• Lead and performing ongoing administration and troubleshooting OSC internet, intranet and extranet solutions.
• Provide project support for key initiatives including the new website implementation and other new product launches throughout the year.

How do I qualify?

Technical Expertise

• Knowledge of application development (e.g eCommerce and Website & Sharepoint /MS Teams Online support) in a Microsoft Cloud environment, leveraging technologies like .Net MVC, MS SQL, Team Foundation Server and SharePoint, to provide capacity to the team in support of the Strategic Plan.
• Knowledge of MS 365 SharePoint administration/ development, MS Teams, Power Apps
• Knowledge and experience supporting Public Websites that use Content Management Solutions built on the Microsoft development stack (.Net Nuke, Drupal, Umbarco etc)
• Knowledge and experience integrating third party software API's with Microsoft web applications and technologies.
• Knowledge of OPS policies and procedures related to software design, development, implementation and maintenance; OSC IT strategic plan and applicable legislation; systems analysis, programming concepts/languages, Internet technology, emerging technologies, industry, and trends
• Plan and lead the design, development, implementation, testing, maintenance, and evaluation of business system projects/initiatives; evaluate application software/hardware
• Assess quality assurance and capacity of existing systems and applications and make recommendations for improving performance; and to develop/prepare technical documentation

Research, Analytical and Problem-Solving Skills

• Identify/ assess the client's information/systems needs and research solutions to make cost effective recommendations to the Director and to clients
• Demonstrate research, analytical and reasoning skills, attention to detail and sound judgment to identify and coordinate/manage and provide insight into problems and incidents.
• Maintain currency in the field and upgrade knowledge of emerging technologies, industry, and trends to plan and lead the design, development, implementation, testing, maintenance, and evaluation of business system projects/initiatives; evaluate application software/hardware ; support the development and implementation of the OSC's IT strategic direction and objectives; provide expert advice, business analysis and consulting expertise in addressing a full range of client's business software requirements/issues

Project Management Skills

• Knowledge of project planning methodologies and project management skills to lead/conduct projects and major assignments to support the Ontario Science Centre's new strategic plan.
• Team leadership skills to coordinate development of technical project plans, control project processes and provide technical guidance, set priorities, and assign activities to project teams.
• Knowledge of risk assessment methods and techniques to evaluate options, select and support best solutions.
• Ability to identify the most appropriate resources for projects and ongoing work.

Interpersonal & Communication Skills

• Interpersonal and relationship management skills to develop and maintain effective working relationships and liaise with clients, management and collaborate with other technical teams to achieve goals.
• Written and oral communication skills to develop and present technical/business documentation, project reports, status reports, business cases, recommendations and presentations to Director and client management.