Specialist, Privacy

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.

A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

We are seeking a Privacy Specialist who will support the Chief Privacy Officer and team in developing and leading Holt Renfrew's privacy and CASL (Canadian Anti-Spam Legislation) program with the goal of ensuring compliance with all applicable Canadian federal and privacy legislation.

The ideal candidate will possess exceptional judgment and business acumen, will have, at a minimum, compliance experience with a strong work ethic, be proficient in Microsoft Office (specifically Excel, Word and PowerPoint), is exceptionally detail oriented and possess exceptional writing skills. Knowledge of Canadian (both provincial and federal) privacy requirements and CASL would be an asset.

Specific Responsibilities:

• Support in the management of the company's existing privacy, CASL, and risk management and compliance program
• Manage and respond to access to personal information requests (including court orders and subpoena's) in compliance with federal and provincial privacy laws (including third party and governmental demands)
• Spreadhead the bi-monthly privacy committee meeting and the annual privacy awareness month
• Track, manage, assign (were applicable) and respond to all incoming emails in the privacy office mailbox, ensuring prompt responses
• Manage and update the annual privacy training, including deployment and completion tracking
• Maintenance of data mapping requirements
• Administer the Privacy Office's monthly reporting duties using excel for Executive Team
• Conduct daily audits (CASL Consents, e-newsletter Opt-Out Links)
• Coordinate and support business areas with the implementation of key action items to ensure compliance with federal and provincial privacy legislation
• Manage and support internal audit function with any open actions items on risk register impacting privacy and CASL compliance
• Assign and track privacy and CASL related complaints, issues, breaches, projects, consultations
• Support CPO and Privacy Manager
• Maintain Privacy Office SharePoint Site
• Conduct data analytics for Privacy Office

The ideal candidate:

• Post-secondary degree in a related field or equivalent experience
• Strong organizational skills, including follow ups, attention to detail oriented and time management
• Ability to simplify complex concepts appropriate to audience
• Demonstrate ability to be discreet when handling sensitive personal information and topics/situations
• Adaptable and comfortable with ambiguity and change
• Excellent analytical capabilities
• Excellent interpersonal skills; a team player and an individual contributor as required
• Exceptional writing skills
• Confident and effective communicator
• Independent and self-starter
• Ability to problem solve and think outside the box
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• French language (written and spoken) would be considered an asset.
• Ensure compliance with privacy policies, regulations, and cyber security measures

The measures of success:

• Contribution to financial objectives
• Individual objectives linked to the achievement of department goals
• Feedback from internal and external clients

Holt Renfrew is an equal opportunity employer committed to fostering a diverse and inclusive workplace. Our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity and require accommodation, please email careers@holtrenfrew.com and let us know so we can ensure you have an accessible candidate experience throughout the recruitment process. All requests are confidential and used only to meet candidate needs.