Senior Unix Technical Analyst
Job Summary
Job Description
What is the opportunity?
The Senior UNIX Technical Analyst position is responsible for the day to day operations of RBC's UNIX/LINUX estate worldwide. Change and event management will be top priority as well as liaising with clients during troubleshooting sessions. This L1 position will also be responsible for managing vendor engagement for Operating System issues and queries while keeping our L2, and senior management teams up to date. The senior TSA is the first line of client contact and is responsible to ensure that all workflows are completed in an efficient and timely manner.
What will you do?
This position requires working shifts including days/evening/nights plus weekends
Maintain a very good operational knowledge of the tools required for support of the systems, subsystems and support products.
Develop and maintain the necessary skills to support new technology being implemented into the area
Provide technical support for problem analysis/determination to ensure affected components are promptly restored to service & ensures appropriate follow up.
Review changes prior to implementation to ensure these will not interfere with service levels
Participates in the evaluation of new technology via Monthly MPLANS
Ensures that strategic applications use proper technology within RBC's long term architectural direction
Maintains an excellent understanding of RBC technology
What do you need to succeed?
Must Have:
5+ years of professional experience
RHEL 7/8/9 Experience
Solaris 9/10/11 Experience
Familiar with Openstack, Docker, Kubernetes
Veritas Storage Foundations experience; Clustering on Solaris and Linux (Pacemaker)
Unix Shell Scripting
NAS/SAN Disk experience
Knowledge of OS Patching Strategies (yum, live upgrade, etc)
Knowledge of Firmware Apply Strategies
Performance Troubleshooting (Grafana, OS utilities)
Nice to have:
RHSA or RHCE Certified
Ansible automation experience
X86, Sparc and UCS Hardware Knowledge
Virtualization experience (Nutanix, VMware)
AIX
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
#Ll-Hybrid
#Ll-POST
#TECHPJ
Job Skills
Cisco Unified Contact Center Enterprise (UCCE), Docker (Software), Intel X86 Assembly (Inactive), Kubernetes, NAS Management, Operating System Updates, Oracle Solaris, Oracle Solaris Cluster, Oracle Solaris Zones, Performance Monitoring, Red Hat Enterprise Linux (RHEL), Red Hat Enterprise Virtualization (RHEV), Storage Area Network (SAN), Unix Shell Scripting, Veritas Cluster Server, VMware TechnologiesAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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