We're looking for a Senior Specialist, Customer Assurance to help us build, execute, and maintain a program to effectively manage security and privacy review requests from our global customers. You will support Global New Business (GNB) and Customer & Expansion (C&E) teams by addressing the security and privacy needs of Hootsuite's customers. You will leverage security certifications, technical documentation, AI-driven automation tools, and knowledge acquired from working alongside Hootsuite's Security, Legal, Product and Privacy Teams to demonstrate the strength and reliability of our security, risk, compliance and privacy practices, and processes. This role is open to applicants located in Toronto, Ontario, Atlanta, Georgia & London, UK. In this role, you will report to the Senior Manager, Procurement, Proposals and Customer Assurance.
WHAT YOU'LL DO:
WHAT YOU'LL NEED:
WHO YOU ARE:
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Variable Pay. You will be eligible to participate in Hootsuite's Sales Compensation Program. Please speak with your recruiter for more information.
Note. The base salary of our Sales Compensation Program is an absolute value instead of a range and therefore, you will see that reflected below.