Senior Manager, Lease & Manufacturer Partnerships

Requisition ID: 218459

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Senior Manager, Lease & Manufacturer Partnerships - Automotive Finance (Toronto, ON)

Our Scotiabank Automotive Finance team of professionals are committed to support our manufacturer partners by delivering advice leveraging our full suite of lending solutions. Team members with a client-centric approach and a strong emphasis on results will thrive in our flexible, growth-oriented environment. If you have a winning mindset and a proactive, resourceful, and committed to profitable growth and delivering an exceptional client experience, we invite you to consider this position.

The Senior Manager, Lease & Manufacturer Partnerships oversees critical Retail Automotive Manufacturer relationships with a focus on our lease product and services, responsible for championing business' strategic initiatives within Scotiabank. The incumbent will ensure our lease product, services and portfolio management receives ongoing day-to-day attention to maintain, improve, and retain manufacturer relationships. They will deepen client relationships and vendor management by providing initiative-taking advice and solutions, as well as be a client champion, leveraging partners and promoting the manufacturer's products through multiple retail sales channels.

You will be responsible for establishing action plans and strategies to achieve business growth and managing both internal and external business partners and suppliers to ensure the deployment of business line strategies and initiatives focused on sustainable growth of the lease portfolio. This includes collaborating closely with teams such as the Digital Factory, Marketing, GRM, Retail Bank, Dealer Portals, and our external Partners at Canadian Dealer Leasing Services Inc. (CDLSI).

In addition, the Senior Manager, Lease & Manufacturer Partnerships is responsible for collaborating with colleagues on managing contracts with Manufacturer Partners with a specific focus on the lease product, services, processes, and financial responsibility. This includes engaging key stakeholders for the negotiation of new contracts and making updates to existing contracts as required. The Senior Manager directly contributes to the business unit's strategic planning and revenue growth and is accountable to ensure the Bank is competitively positioned to meet the rapidly changing current and future needs of the market.

Contributes to the overall success of the Scotiabank Automotive Finance team in Canada ensuring specific individual goals, plans, initiatives are executed and delivered in support of the team's business strategies and objectives. Ensures all activities conducted are following governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

Relationship Management

• Support the entire Manufacturer Partnerships Team as required to address all issues and ensure the successful deployment of Manufacturer Partner account strategies and initiatives with a focus on developing lease solutions.
• Manage daily interaction and activity with internal stakeholders and CDLSI regarding multiple aspects of lease operations, processes, and initiatives.
• Leverage relationships with an entrepreneurial approach to optimize Scotiabank contract volume, market share and profitability with Manufacturer Partners.
• Guide partners and colleagues through opportunities requiring creative approaches; explores options and trade-offs of decisions and solutions.
• Function as primary contact as a lease subject matter expert for internal and external stakeholders, fully understanding dealer operations and Manufacturer Partnership objectives.
• Be responsive to partner inquiries and respond in a timely manner - treat all inquiries with a high degree of attention and detail.
• Manage all internal and partner inquiries with velocity and performance orientation while ensuring quality of work.
• Schedule/ Manage ongoing Partner meetings as required; this includes owning the development of content for these meetings within your respective area of responsibility, working in tandem with the Senior Manager, Manufacturer Partnerships; receiving feedback and signoffs from the leadership team when appropriate.
• Work proactively and collaborate with internal partners to execute on manufacturer partner initiatives and business objectives.
• Continue to stay abreast of industry changes that may impact Scotiabank and our Partners, leveraging our vendor partners and your network.

Strategy, Analytics and Oversight

• Provide strategic oversight and ongoing review of all aspects of lease products and portfolio management for our Manufacturer Partnerships and CDLSI.
• Actively collaborate with OEM partners on developing robust proposals and recommendations that are mutually beneficial.
• Strong analytical and financial knowledge to manage P&L, forecasting and lease residual risk mitigation.
• Be the SME, collaborating with colleagues and leadership to provide strategic oversight of manufacturer partner RFP responses, drafting contracts, and renewals.
• Established residual risk forecasting and modelling experience, with a focus on risk mitigation and remarketing tools and strategies to manage exposure to Scotiabank, CDLSI and our Manufacturer Partners.
• Identify market opportunities and establish action plans and strategies to achieve sustainable business growth and profitability, balancing short-term and long-term objectives such as improving customer retention and conquest opportunities.
• Review reports and analytics for trends, accuracy, and reasonability. Be the advocate for these data insights, be curious and probe deeper to determine trendlines and root cause, familiar with utilizing data visualization tools such as Power BI and Customer Retention Management Tools.
• Develop solutions and build action plans with internal and external partners as applicable.
• Product oversight, growth identification, process improvement and forecasting, including identifying trends, mitigating risk, high and low performing portfolios. Strategy discussions involving internal and external stakeholders, focused on closing gaps and continuous improvement.
• Strategic influencing leveraging data and market dynamics and create well thought out memos for Senior Leadership Team.

Product Development and Implementation

• Support a product strategy roadmap for Automotive Finance business with emphasis on ongoing reviews to deliver an innovative and competitive product offering, establishing processes for lifecycle management from lease inceptions to remarketing.
• Optimize internal and external product partnerships and recommend appropriate strategies to enhance competitiveness and improve profitability of the lease manufacturer offerings and business line profitability.
• Support the Director in analyzing features, pricing, key performance indicators and the competition and create innovative product development paths that will continually redefine the market standard and shape the future.
• Support the development of business cases or proposals outlining lease and subvented manufacturer loan product concepts, taking a comprehensive approach to business and financial rationale, including risk. This includes collaboration in the development of profitability and pricing models with Director, Pricing & Finance.
• Document key requirements related to potential product and program opportunities and prepare proposals.
• Function as project leader for client-driven initiatives for our lease product and additional manufacturer products - bringing in Program Support & Projects, as needed.
• Manage the lease product development process using a strong project management methodology with the support of the Program Support & Projects teams (detailed project timelines and resource allocations, budgets, and ongoing project development collaborative meetings).

Leadership

• Provides strong leadership to all team members to motivate both individual and team performance and foster and encourage an environment of collaboration and teamwork.
• Be positive and supportive as requests or direct change to meet the demands of the partner and/or market environment.
• Helps to recruits high potential candidates and support employee development by sharing knowledge/experience and providing opportunities for the team to share responsibility for achieving business objectives/goals.
• Ensures detailed and up-to-date process documentation is in place for effective succession planning and cross-training.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5+ years in automotive finance and experience in Lease and Loan administration/management.
• University Degree or related experience
• High clients focus and Relationship Management expertise
• Experience managing P&L, forecasting and lease residual risk mitigation.
• Self-reliance and proactive approach to work
• Excellent written, verbal communication skills with superb diligence
• Advanced analytical capabilities, problem-solving and critical decision-making skills
• Ability to multi-task, prioritize workload and manage time effectively
• Fluency in French an asset

What's in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
• A competitive compensation and benefits package.
• An organization committed to making a difference in our communities- for you and our customers.
• You can expect to be recognized and rewarded for high-performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• You'll receive clear, transparent criteria to progress in your career.

Working Conditions

• Hybrid office environment (4 King Street, West, Toronto).
• Visits to external client partners off-site approximately once a week or more depending on client partners' desire to be on site.
• Moderate air travel may be required.
• Adapting to ever changing deadlines, often requiring reprioritization, influencing without authority as dependent on contributions from multiple areas of the bank and vendor partners to meet deadlines.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.