Senior Linux & Cloud Administrator and Pacemaker expert, ECS Technical Operations

December 19 2024
Industries IT: Software
Categories Data Centre, Warehousing, Cloud, System administrator,
Toronto, ON • Full time

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP Enterprise Cloud Services (ECS) Delivery is a private cloud managed services provider who offers SAP applications in the HANA Enterprise Cloud. Our team "ECS Delivery Technical Operations" is responsible for 24x7 operations of these business-critical SAP systems in the cloud. We are looking for a Senior Linux & Cloud Administrator, specialized in Linux HA Clusters, preferably Pacemaker, to support our multi-national team in our cloud platform (Azure, AWS, Google Cloud & SAP data centers) operations & its automation and improvement to provide world-class cloud services for SAP Applications to enterprise customer from all over the globe. You would be primarily responsible for ensuring smooth 24/7 operations of our existing Pacemaker Clusters, troubleshooting issues, architectural/design improvements, new cluster setup & configs and development of related automation.

What you'll do

As a Senior Linux & Cloud Administrator and Pacemaker expert, you will be the Last Line of Defense for troubleshooting complex Pacemaker software and Linux OS/ infrastructure issues across all platforms. You will be identifying and resolving architectural and design issues in existing Pacemaker setup, developing automation to ensure stability and reliability of the environment to run business-critical systems of our customers. You will contribute to standardizing and simplifying server operations using software tools and automation (DevOps).


What you bring

• 10+ years of related professional experience
• Advanced technical background of Linux based server operating systems
• 2-3 years' experience in Linux HA clusters, preferably Pacemaker, with relevant trainings/ certifications
• Practical experience with OS operation, upgrades, and security patching
• Demonstrate advanced expertise in Cloud providers such as AWS, Azure, GCP.
• Advanced knowledge in Hyperscalers network topics, including VPN, VPC, NAT gateways, and Security groups.
• Good understanding of IT security, OS hardening
• Experience in Scripting (e.g., Shell, Python, Go, etc.), Infrastructure-as-Code tools like Ansible.
• Ability to create good documentation for junior colleagues to implement technical plans as per customer requirements.
• Experience with server operations in large environments and/or in public clouds, preferably MS Azure.
• Fluency in English language and the ability to work in global, multi-cultural teams is a key requirement.


Role Requirements
• Expert Linux Administrator, specializing in Pacemaker
• Expert in at least one of the public cloud administrations - Azure, AWS, GCP
• Ability to continuously acquire new knowledge in an independent and proactive way.
• Good analytical and solution-oriented thinking
• Very good communication and networking skills
• Strong customer service focus

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 109100 - 185,400 CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com.

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

Requisition ID: 412803 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid


Job Segment: Cloud, ERP, Linux, Operations Manager, System Administrator, Technology, Operations

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