Senior Delivery Manager

November 29 2024
Industries Bank, Insurance, Financial services
Categories Project management
Toronto, ON • Full time

Requisition ID: 210392

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are looking for an accountable and driven Senior Delivery Manager to join Global Wealth Management Technology (GWMT) - where we develop and modernize the technology that powers the Global Wealth Management business lines. GWMT consists of departments with high performing agile teams working closely together to deliver, support, and maintain the many applications and ecosystems within Global Wealth.

Is this role right for you? In this role you will:

  • Possess strong leadership skills to inspire, motivate, and guide team members to achieving their delivery goals.
  • Have a strong business and technical background in the software development life cycle. Your background will help guide the team, solve technical challenges, and make informed decisions.
  • Guide and participate with the team to get to educated estimates leveraging your project delivery and solution design experience.
  • Work with a team to identify roadmap/feature dependencies and impediments.
  • Be accountable for tracking the dependencies and impediments and removing them to enable the team: surface, track, escalate.
  • Facilitate discussion, decision making, and conflict resolution.
  • Build a trusting and safe environment where problems can be raised and resolved.
  • Assist in the identification and mitigation of project risks before they become issues.
  • Identify and act on coaching opportunities at the individual and team level.
  • Conduct regular assessments of the team's Agile Maturity and use the results to guide them to improved performance.
  • Facilitate agile ceremonies (Daily Scrum, Backlog Refinement, Sprint Planning, Sprint Review, and Retrospective) and longer-term planning exercises (Release Planning, Release Train Planning).
  • Be an expert in estimating and planning.
  • Build useful, reliable, and practical plans for software development projects.
  • Coordinate operational readiness activities with associated teams (security, infrastructure, network, etc.)
  • Oversee and coordinate software release activities.
  • Actively participate and help in timely decision making in defining product backlog (working with Product Owner, Business Analyst); alignment to overall product architecture, and technical design (working with Architect and Tech Leads)
  • Effectively communicate with business functions, analysis, development, and quality assurance teams to align technology solutions with business needs.
  • Manage and drive the delivery of external vendor dependencies to ensure project milestones are met.
  • Drive accountability across internal project team members, business functional areas, external project teams, and external vendors.
  • Have a keen attention to detail to enable collaboration with various teams to ensure high quality of systems being developed and deployed.
  • Propose solutions and alternatives to internal and external stakeholders to enable the most effective process and solution to be implemented.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 7+ years of technology project management experience leading large cross-functional/cross-regional teams on major organizational projects primarily dealing with software development releases.
  • Excellent knowledge of software development processes and procedures to understand the team needs.
  • Excellent communication skills to deliver presentations at an executive and project team level.
  • Knowledge of Lean practices, eliminating waste, focusing on value delivery, small batch production, frequent delivery of working software, adapting to change.
  • Understanding of Agile practices such as backlog grooming, Scrum and Kanban based delivery, task definition, story splitting, etc.
  • Demonstrated high level of analytical and problem-solving skills.
  • Working experience in JIRA/Confluence
  • Hands-on experience leading release management activities for successful delivery of product launches
  • Ability to contextualize the bigger picture across the business landscape to set a strategy and execute on that plan across projects and products.
  • Ability to drive the execution of deliverables across the team through strong time management, organization, and communication skills.
  • Knowledge of how the Asset Management and Wealth Management business operates and key concepts, such as:
    • Master Data Management (Security, Client, Position, Transaction, etc.)
    • Client Lifecycle Management (Onboarding, Servicing, etc.)
    • Client Reporting & Portal
    • Investment Performance & Benchmarking
    • Portfolio Management (Asset Allocation, Risk Management, Rebalancing, etc.)
    • Trading Lifecycle (Order Management, Execution, Settlements, etc.)
    • Investment Operations (Reconciliation, Trade Support, Account Servicing, etc.)
  • Education: Bachelor's degree in Finance, Information Technology, Business Administration, Economics, or a related field is preferred. A Master's degree or relevant certifications (e.g., CFA) is a plus.

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Apply now!

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