Senior Data Scientist - IT Infrastructure

What is the opportunity?

RBC's Intelligent Operation team is looking for a Senior Data Scientist to develop AI-driven solutions that enhance and optimize IT operations. In this role, you will be instrumental in designing, building, and deploying data science models that solve complex challenges in the IT domain. You will collaborate closely with business stakeholders, engineers, and product teams to create impactful AI solutions that drive business value.

At Intelligent Operation, you'll be part of a dynamic, fast-paced team that works alongside machine learning engineers, data engineers, and product managers to push the boundaries of AI innovation to shape the future of IT operations. Our mission is to leverage AI to build intelligent, scalable, and forward-thinking solutions that create a competitive advantage for RBC and its clients.

What will you do?

• Develop and enhance AI solutions - Build new data science and AI models or improve existing products to drive impactful business initiatives.

• Understand stakeholder needs - Engage with stakeholders to gather requirements and translate them into effective AI-driven solutions.

• Data exploration and analytics - Conduct deep-dive analyses to uncover insights and communicate findings that inform business decisions.

• Visualization & Reporting: Create dashboards and visualizations to communicate insights and model outputs to technical and non-technical stakeholders.

• Machine Learning Development: Build, test, and deploy machine learning models for predictive maintenance, anomaly detection, root cause analysis, and resource optimization.

What do you need to succeed?

Must-Have:

• Experience - Over two years of hands-on experience developing data science and machine learning solutions.

• Education - Advanced degree in Computer Science, Statistics, Mathematics, Engineering, or a related quantitative field.

• Programming Skills - Strong proficiency in Python and SQL for data analysis and model development.

• Big Data Expertise - Hands-on experience with big data tools such as Spark and Hadoop.

• Machine Learning & AI Knowledge - Deep understanding of ML/AI algorithms, including supervised/unsupervised learning, deep learning, NLP, and graph analytics.

• LLMs & Generative AI - Experience working with Large Language Models (LLMs) and Generative AI.

• Cloud Computing - Expertise in cloud platforms such as AWS for ML model deployment and data infrastructure.

• Communication Skills - Strong ability to bridge technical and non-technical stakeholders, translating complex concepts into actionable insights.

Nice-to-Have:

• IT Operations Exposure - Familiarity with networking, system administration, and storage.

• ServiceNow & Change Management - Knowledge of ServiceNow and IT service management processes.

• AIOps - Familiarity with AIOps platforms (e.g., Moogsoft, Dynatrace, Splunk) or observability tools.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.