Senior Business Architect

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

• Fully paid medical, dental and vision coverage from your first day

• a health care spending account

• a premium defined benefit pension plan

• three personal days and two float days annually

• three weeks' vacation to start (for individual contributors), increasing to four weeks after two years

• career development opportunities

• a collaborative values-based team culture

• a wellness program

• a hybrid working model

• participation in Communities of Inclusion

Want to make a difference in your career? Consider this opportunity.

The Senior Business Architect will be responsible for supporting the portfolio's vision to re-imagine our digital assets to create a better, more connected healthcare system, along with evolving and encouraging a person-centered, digital-first mindset. The Senior Business Architect will support the Digital Excellence in Health's (DxH) digital and transformation strategy, roadmap and change management, working closely with stakeholders and teams, to successfully deliver business outcomes driven solutions across a complex stakeholder landscape. The Senior Business Architect will support the design of both provincial & DxH's business and operating models to deliver on its strategic vision and building transformation capabilities to enable transition.

The Senior Business Architect will focus on enterprise and provincial digital health capabilities and/or assets and support all aspects of the development and life cycle of these capabilities. They are a subject matter expert within those digital health capabilities, assets or healthcare domains. They have broad knowledge across many domains of the organization and are a trusted partner within DxH portfolio and across other portfolios supporting program partners with their strategic priorities. The Senior Business Architect leads large complex initiatives ensuring alignment between the strategies, operating models and operational initiatives. The Senior Business Architect contributes, advocates for, and ensures alignment of individual solution/domain architecture(s) to Ontario Health's enterprise architecture vision.

Here is what you will be doing:

Strategy and Planning

• Participate in the development of Ontario Health's Digital Strategy and capture the strategic and tactical goals through various business models (including vision, goals, objectives, mission, tactics, roadmaps, plans, capability maps, value streams)
• Support the build and maintenance of the portfolio's operating model and its continuous evolution to align with strategic direction.
• Facilitate business leaders and cross functional teams in the development, maintenance and evolution of the provincial and portfolio business capability roadmap that demonstrates how current and future business models will drive IT needs. Deliverables include (but not limited to): Capability models, thermographic, maturity and impact assessments and roadmaps.
• Support strategic planning processes by providing input to the scope definition of strategic initiatives and visibility into impacts, dependencies, overlaps and opportunities. Identify process improvements, opportunities and trends and introduce them into the strategic planning cycle.
• Provide management consultancy services to business leaders, business units and other stakeholders, to support with design thinking, business modeling, ecosystem modeling, innovation management, IT investment analysis, and operating model design.
• Develop business models, processes and procedures, recommendations and action plans to enable digital and portfolio transformation without compromising business and operational continuity.

Business Architecture

• Responsible for creating business architectures, roadmaps, and plans for the interconnection of multiple provincial & OH capabilities, programs, products and services within the provincial vision.
• Acts as subject matter expert to internal stakeholders and manage relationships with external organizations and communities of practice with respect to specific subject areas within the Health System.
• Acts as single point of contact for OH partners to support understanding of Provincial and OH digital capabilities.
• Works with internal and external (regional, provincial) stakeholders to understand business needs across OH and their impact to OH and specific products/portfolios.
• Understand and translate strategic, tactical and operational business requirements into effective business architectures and designs.
• Develops visionary solutions, as well as the tactical approaches to deliver them, for provincial and OH initiatives that meet customer needs and timelines, while adhering to overall architecture vision and organizational business priorities.
• Consults on, advises and influences provincial and DxH planning by identifying architecturally significant cross-project and system dependencies to ensure target delivery dates are realistic and meet expectations.
• Reduces duplication of effort, cost overruns and impacts on timeline by identifying, championing and influencing strategic and tactical business and IT opportunities within OH; leads Digital transformation initiatives to their realization.
• Assesses and identifies gaps and opportunities for reuse and/or alignment, and advocates for solutions to address gaps.
• Supports the development of a Business Architecture strategy, methodology and practice and contributes to Enterprise Architecture strategies, blueprints, policies, standards, plans and guidelines
• Provides thought leadership across program areas and provides guidance to teams to build in alignment with architectural vision and principles.
• Builds sustainable, trusted relationships with stakeholders, partners, colleagues, and superiors.
• Stay abreast of industry trends and best practices for business architecture, business strategy and IT trends
• Collaborate with, guide and mentor junior and peer architects by elevating their breadth and scope of knowledge of business architecture, the Healthcare domain, architecture patterns and best practices.

Here is what you will need to be successful:

Education and Experience

• An undergraduate degree in Information Technology, Business Administration or a related field or equivalent working experience is required
5-7 years of overall working experience, with five or more recent years focused on strategy and/or Business Architecture
• Demonstrated working experience with Digital Strategy and large organization and/or business transformation initiatives
• Demonstrated knowledge and experience in working with various functional areas of an organization
• Demonstrated ability to lead and facilitate large complex initiatives that cross functional boundaries
• Demonstrated ability to understand and translate strategic, tactical and operational business requirements into conceptual and business architectures
• Demonstrated experience of developing business architecture models such as BPMN 2.0, data flow diagrams, information models, business functional model, UML, Capability maps, business-outcome-statements, strategy on a page, value-streams mapping, process and ecosystems modeling
• Excellent knowledge of the business architecture practice and applicable industry experience in implementing solutions for Health Care, Pharmaceutical, Finance, Human Resources and/or Information Management
• Knowledge of Legislative boundaries and privacy regulations unique to Ontario and Canada.
• Knowledge of complex geographical, multi-lingual and multi-equity considerations specific to Ontario.
• Knowledge of Patient safety considerations
• Solid conceptual and analytical problem-solving skills with demonstrated ability to understand and discuss technical concepts, manage trade-offs, and evaluate opportunistic innovative ideas with internal and external partners.
• Demonstrated ability to communicate, collaborate and negotiate with internal and external partners and stakeholders to advance Ontario Health and the broader health sector technology needs.
• Exceptional communication skills with ability to convey complex and/or ambiguous business problem in a clear and simple way that is understood by the diverse audience
• Experience working on complex problems and providing innovative and creative solutions to achieve quality and work process improvements
• Excellent knowledge of Architecture frameworks (such as Zachman, TOGAF) and applicability to the healthcare sector.
• Knowledge of other frameworks such as ITIL, PMBOK, COBIT, security and privacy standards and principles applicable to the healthcare sector is an asset.

Knowledge and Skills

• Ability to think conceptually, understand the big picture and communicate to others
• Apply a comprehensive in-depth knowledge of problem-solving techniques, facilitation skills and architectural principles, theories and concepts to solve complex business problems
• A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance
• Ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues
• Ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
• Ability to facilitate, collaborate and work effectively at all levels of an organization with the ability to influence others to move toward consensus
• Ability to work independently on assignments from start to end including defining problem, developing framework and approach, stakeholder buy-in, facilitation and solutioning
• Strong situational analysis and decision-making abilities
• Sharp business acumen and proven ability to lead through influence, storytelling, problem solving, negotiation, and analytical skills
• Self-driven, hands-on & results-oriented to perform in a matrix environment

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Location: Ontario (currently hybrid; subject to change)
All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

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