Senior Business Analyst, Gft

Are you a talented, creative and results-driven professional who thrives on delivering high-performing applications? Come join us!

Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. Our clients represent Risk, Finance, HR, CAO, Audit, Legal, Compliance, Financial Crime, Capital Markets, Personal and Commercial Banking and Wealth Management. We also lead the development of digital tools and platforms to enhance collaboration.

The position is part of the US Chief Risk Office (USCRO) IT team, which sits within Global Functions Technology (GFT) in the Technology & Operations (T&O) group. This particular role will support the immediate team with ensuring: 1) ongoing support to our application in which the business relies on for their regulatory submission of reports to the Federal Reserve as part of their Comprehensive Capital and Analysis Review (CCAR) exercise, and 2) ongoing efforts to ensure GFT's compliance with relevant and crucial IT risk policies, through remediation and monitoring.

As a Senior Business Analyst within the USCRO team, you will be accountable for maintaining and updating system specification and process documentation for the group. The knowledge of the system and processes will be leveraged by the the Software Development and Quality Assurance teams during the Software Development Life Cycle (SDLC), as well as for incident management. You will also be required to assist with compiling periodic status updates for the team, which are used to track the group's compliance with IT Risk policies.

You will partner with cross-functional teams across North America and work closely with various IT groups (within USCRO and outside), as well as business areas.

What will you do?

• Developing and maintaining documents for IT applications and system specifications, according to existing enterprise standards and methodologies for requirements planning, analysis and documentation .
• Assist with regular project status reporting by working closely with technology staff from various functions to gather necessary information. Compile and organize data into required format, and where necessary assist with creation of new reports
• Eliciting the requirements needed to carry out business processes by leading requirement gathering meetings with stakeholders. Analyze these Business requirements and create documentation such as current and future state business process, user stories, data catalogues, business rules, use cases and user interface design
• Collaborate with internal cross-functional IT teams to articulate business needs in order to ensure delivery of scalable and efficient solutions across the CCAR application modules
• Support the internal Software Development and Quality Assurance teams by providing requirements clarifications, validating that Functional System test plan and test cases have full coverage of the critical requirements, developing Functional System test cases, and other similar activities.
• Support the development of end-user documentation and training
• Assist the team with ad hoc tasks, as required to ensure the continued IT support of business's regulatory reporting submissions and compliance are successful.

What do you need to succeed?

Must Have

• Requirement gatherings, partnering with stakeholders and achieving business success
• Proficient in Excel (Pivot, filtering, sums, formulas across multiple worksheets).
• Written and verbal skills and the ability to converse with various levels of the hierarchy
• Ability to handle multiple requests and be able to prioritize competing tasks as required
• Data compilation

Nice to Have

• Knowledge with Software Development Life Cycle (SDLC)
• Experience with SQL
• Excel and PowerPoint skills

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies
• The successful candidate will need to establish and maintain productive working relationships with Advisors and individuals at all levels, both internally and externally.

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Job Skills

Data Compilation, Detail-Oriented, Group Problem Solving, Microsoft Excel, Multitasking, Pivot Tables, PowerPoint Design, Programming Languages, Requirements Gathering, Software Development Life Cycle (SDLC), Workload Prioritization

Additional Job Details

RBC CENTRE, 155 WELLINGTON ST W:TORONTOTORONTOCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2024-12-112025-01-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above