SAP Solutioning Lead

October 25 2024
Industries IT: Software
Categories ERP, Packaged Software, SaaS,
Toronto, ON • Full time

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The Solutioning team in Canada provides solutioning and estimation support for SAP Services engagements and program delivery. As a strategic partner, we guide Customers, Sales, and Delivery through prescriptive, agile qualification methods to produce comprehensive, integrated solution proposals that result in success for our customers, partners, and SAP. The team acts as the unifying force behind all Services teams by analyzing, estimating and proposing the right services to implement SAP solutions and drive outcomes for each customer.

The Solution Lead is responsible for assembling the complete solution scope based on customer requirements obtained during a Service sales pursuit. They are the single point of contact for the account team, leading teams of subject matter experts to deliver full-service documentation (estimates, scope documents, proposals, customer presentations) for qualified services and support opportunities. The Solution Lead is dedicated to rationalizing our approach to ensure it delivers tangible value for the customer and is a win for all involved.

What differentiates a Solution Lead:

  • Quickly establishes advisory relationship with external and internal customers.
  • Creates solutions that provide measurable impact on revenue and margins while delivering customer success.
  • Demonstrates effective leadership, owning the solutioning process across a matrixed team to create a viable, rational proposal that delivers customer value in a timely manner.
  • Drives S/4HANA & Intelligent Enterprise deployment strategies.
  • Actively provides thought leadership within the Solutioning community.
  • Brings end-to-end implementation, industry and solution experience to each pursuit.
  • Drives SAP Services transformation strategy and policies.

The following are key skills for a Solution Lead:

  • Customer-centricity with Customer First empathy
  • Solid and broad architectural understanding of SAP solutions (technical/functional), thinking like a true Business and IT Architect
  • Ability to translate business needs/constraints to SAP Solutions
  • Thought leadership on transformation topics.
  • S/4HANA passion and expertise, ideally in one of the following areas:
    • Intelligent Enterprise
    • Innovation Services
    • Other cloud solutions and integrations

Expectations & Tasks

Job Tasks:

  • Partner with the Account Team in providing advisory, Solutioning leadership, and assistance in selling Services deals
  • Construct competitive deals that provide desired customer business outcomes while achieving SAP's margin goals
  • Take definitive ownership of the Solutioning process as part of a Services Sales pursuit
  • Assemble, encourage and keep a matrix team of experts accountable to deliver the expected Solutioning results per pursuit
  • Execute stakeholder management, setting and continuously managing expectations throughout the Solutioning process

As part of the Solutioning process, be responsible for:

  • Advisory relationship with internal and external customers
  • Positioning and selling solutions in partnership with the Account Team
  • Driving Solutioning and Scoping meetings with the customer
  • Providing customer presentations on implementation approach, scope and estimates
  • Building bridges between different parts of SAP to create one integrated solution for the customer
  • Supporting the proposal approval and Bid Council process, presenting to SAP executive management as needed
  • Accelerate adoption and positioning of strategic topics - e.g., bringing innovation topics like S/4HANA, Software as a Service, Intelligent Enterprise, BTP, RISE into the Opportunity & Delivery processes.
  • Provide thought leadership and ownership of continuous improvement of solutioning processes and collateral
  • Play an active role in the professional development of Solutioning colleagues
  • Generate and own architect practice materials for Solutioning S/4 HANA

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 142800 - 314000(CAD) CAD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: www.SAPNorthAmericaBenefits.com

Requisition ID: 406472 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid


Job Segment: ERP, SAP, Cloud, Developer, CAD, Technology, Engineering

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