SAP SME-occupational Health & Employee Wellbeing

Career Opportunity

Occupational Health & Wellbeing department is seeking a knowledgeable SAP Subject Matter Expert (SME) for a temporary 18-month term!

What You Will Do

As the SAP SME, Occupational Health & Employee Wellbeing, you will be a key contributor to the SAP Time and Attendance Project that is underway. You will be responsible for analyzing and improving TTC's Time and Attendance processes related to employee medical absences and pay. This important position will lead business process changes, collaborate with business users to implement best practices, and ensure the SAP system supports TTC policies. The role involves working closely with various stakeholders, including Business Process Owners, the SAP Project Management Office (PMO) team, Subject Matter Experts, and Super Users.

Specifically, the responsibilities include providing guidance to HR Occupational Health & Employee Wellbeing, acting as the business process owner, and liaising with TTC stakeholders. The role involves identifying and reducing risks, supporting SAP system implementation, and managing business process changes. Additionally, it includes developing decision documents, analyzing and documenting business processes, and ensuring smooth transitions during implementation.

Key responsibilities include contributing to functional design specifications, supporting system design and implementation, documenting process gaps, and determining impacts of business process changes. The role involves building knowledge during implementation, identifying and escalating issues, conducting workshops and presentations, and working closely with various teams to test and implement solutions. Additionally, it supports change impact identification, ensures smooth transitions, and executes tasks as directed by the Project Manager or Project Sponsor.

The position also requires collaboration with various teams, conducting workshops, identifying critical success factors, and developing KPIs to track performance.

Demonstrate behaviors that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC's commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC's policies.

Participate in the TTC Customer Service Ambassador Program.

What Skills Do You Bring?

What Qualifications Do You Bring?

As the SAP SME, Occupational Health & Wellbeing you will bring comprehensive knowledge of:

• the business processes currently in place in Occupational Health & Employee Wellbeing
• Collective Agreements applicable to employee illness, injury, absence requirements and entitlements
• Sick benefit Association By-laws/ STD policy provisions, and Workplace Safety & Insurance Board operations policies.

Thorough knowledge in the following areas:

• Management of occupational and non-occupational medical leave and associated benefits for unionized and non-unionized employees
• Disability and return to work case management
• Sick / STD benefit claim approval processes and workflows
• Stay at work and return to work programs, including Transitional Work Program (TWP) and At Work Health Assessment (AWHA) program
• Absence Management and Reporting.

• Prior experience using Mainframe (PPIN, SBMN, RABS), Attendance Management System (AMS), and Cority.

• Your educational background including completion of a post-secondary education a related discipline, along with demonstrated experience in complaint resolution; or a combination of education, training and experience deemed to be equivalent is integral and will contribute to the success in this role.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues' well-being.
  

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process.

Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC's policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.