Salesforce Product Owner - Order to Cash (O2c) - Remote Canada Position

Req ID: 322618

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Product Owner - Order to Cash (O2C) - Remote Canada Position

As a Salesforce Product Owner, you will lead the product intake, backlog prioritization, strategy, and roadmap of the Salesforce platform. Furthermore, you will lead the team with discovery to create a development-ready story to be handed off to the development team. The company is looking for a candidate with Salesforce and Agile framework experience. The role requires strong leadership across multiple teams and departments, the ability to communicate with influence, and a technical aptitude.

The ideal candidate will have proven Salesforce product knowledge as well as the ability and experience to demonstrate how they have improved efficiency in product management using their product expertise.

• Once You Are Here, You Will:
  Work with business groups to understand demand
  Collaborate with the business to develop detailed requirements
• High-level solution design and architecture
  Lead many of the Agile ceremonies and will ensure the team meets its goals on time and within budget.
• Managing integration across the platform is also a key role
  This role is a strategic, senior-level individual contributor who will own a portfolio of products/initiatives as well.

Required Qualifications:

• 6+ years' experience as a product owner and leading a technical team in an enterprise Salesforce IT application development environment.
• Must have Order to Cash experience, will prefer someone with background in Quoting, Contract Management, Orders, Provisioning and Billing.
• Experience with the Agile methodology: owning sprint planning, attending daily stand-ups, story-pointing meetings, and retrospectives to ensure progress on requests and removal of blockers.
• Experience managing projects using Agile software tools such as JIRA, Team Services, Rally
  Working closely with our business stakeholders and engineers to comprehend the business processes at a detailed level.
• Creating and owning user stories/business requirements documents as an outcome of the requirements gathering sessions, and detailing out the user stories in the agile sprints for the scrum team to work upon.
• Identifying business process improvements and opportunities for automation.
• Participating in roadmap planning and identifying touch points in multi-cloud implementations.
• Documenting work using flow charts, written descriptions, screenshots, and videos.
• Applying knowledge, skills, and judgment to make decisions and resolve issues.
• Reacting to process and product-related questions and escalating issues to the correct team or to the management as necessary.
• Coordinating and participating in the UAT and Go-Live process, including test planning, development of test scripts, test execution, and status reporting.
• Developing strong client relationships by building trust, rapport, and positive working relationships with both stakeholders and team members.
• Requirement gathering, AS-IS, TO-BE flows, PRD/FRD writing
• Excellent written and visual communication skills, with the ability to clearly document requirements and process assets using text, diagrams, and videos.
• Clear verbal communicator, with the ability to effectively interact with the Business stakeholders to drive the discussion
• Self-directed, with the ability to break down a complex process, assign actions, and manage progress toward a set timeline
• Experience with delivering product features within the Salesforce ecosystem
• Demonstrated ability to communicate to ensure a team's success - Highly developed interpersonal skills to deal with sensitive, emotional or potentially controversial situations.
• Strong accountability planning/organization and teamwork
• Creating, maintaining, and prioritizing the product backlog according to business value for the life of the project
• Acting as the key product feature decision-maker., maximizing the value of the product
• Acting as the voice of the team, communicating status to stakeholders and internal partners

Certifications.

• Salesforce Admin
• Certified Product Owner OR Salesforce Business Analyst

Ideal Mindset:

Encouragement. You will provide motivation, direction, and support to other members of the team.

Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.

Strong work ethic. You are a team player and lead by example.

#LI-CONF

#CP

#SF

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

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