Revenue Compensation Analyst

We're looking for a Revenue Compensation Analyst to support in the administration of Hootsuite's Sales Compensation program. You will assist in the plan administration and calculation of monthly and quarterly commissions, bonuses, and SPIFs within the Revenue Organization. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work model. This role is open to applicants located in Canada & the United States. You will report directly to the Manager, Sales Compensation.

WHAT YOU'LL DO:

• Administration of Sales Compensation plans for all commission and bonus eligible roles within the Revenue Organization.
• Assist in the creation and ongoing maintenance of the Sales compensation communication, policies, and training programs for Sales & Customer leadership, management, plan participants, and the People team.
• Assist in the preparation and distribution of sales compensation plans and incentive statements.
• Complete monthly and quarterly commission, bonus, and SPIF calculations across all Hootsuite Sales compensation plans.
• Test outputs of Sales Incentive Compensation system and complete troubleshooting when results do not align with expectations.
• Be the expert on how sales compensation plans are calculated.
• Answer inquiries about plan calculation mechanics and intricacies.
• Maintain monthly commission, quarterly bonus, and short-term and long term incentives documentation to support variable compensation calculations and payouts.
• Complete reporting on sales performance and headcount as required by the business, based on sales compensation calculations performed.
• Assist in the administration of the Sales Incentive Compensation Management System.
  
  

WHAT YOU'LL NEED:

• Some practical experience in Compensation, Sales Compensation, and/or Sales Operations, or similar.
• Strong Google Sheets Skills (including queries, pivot tables, vlookups, data modeling etc.).
• Experience with a Sales Incentive Compensation Management System preferred.
• Experience with a Customer Relationship Management Platform preferred.
• Experience with a Human Resource Information System preferred.
• Analytical, with proven ability to think critically, analyze data, make difficult decisions and solve complex problems.
• Strong comprehension of end to end Sales Compensation processes and systems.
• Experience developing and maintaining calculations for large data sets using spreadsheets.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Process/Project Management: Skilled at figuring out and managing the processes and timelines necessary to get work accomplished.
  
  

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of Customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Remote