Quality Assurance Analyst

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Quality Assurance Analyst to join BrokerLink and work out one of our GTA, Glenmore or Halifax offices, on a Permanent (FT) Basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• ‘Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2023

What the Role Entails:

• Assist in the development of test plans, independently creating test plans for projects of low to medium complexity.
• Create detailed test cases based on requirements and execute them to validate software functionality, ensuring alignment with specified needs and identifying defects.
• Contribute to the maintenance and continuous improvement of test plans and strategies ensuring they remain aligned with goals and industry best practices.
• Independently execute and for smaller projects, lead all testing activities covering all phases of the Software Development Life Cycle including performance and security to ensure compliance with non-functional requirements.
• Maintain thorough documentation of test cases, test results and other relevant quality assurance activities to support transparency and repeatability of testing processes.
• Identify, document, and report defects encountered during testing, providing clear and concise steps to reproduce the issues, and collaborating with cross functional teams on resolutions.
• Actively contribute to process improvement by identifying inefficiencies in testing procedures and proposing enhancements to optimize QA workflows and methodologies.

The Successful candidate will have:

• Post-Secondary Education required; QA (ISTQB, CTFL)
• 5-7 years of testing and quality assurance experience in an automated and/or agile environment
• Hands-on experience with manual, automated testing (TestComplete preferred), API, SQL.
• Programming fundamentals and proficiency in one programming language
• Proficiency in test automation tools and framework along with familiarity with other relevant testing tools.
• White box, black box testing, performance, and security testing.
• Experience in writing clear, concise, and comprehensive test plans and test cases.
• Results-driven, highly motivated, collaborative team player.
• Good communication, and collaboration skills.
• Demonstrated ability to manage priorities successfully.
• Property and Casualty insurance background is considered an asset.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage - https://www.brokerlink.ca/campaign/discover-brokerlink

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!