Manager, Products & Services - Telus Health

Description

Join our team

The Pharmacy Solutions team is a dynamic cross functional team within TELUS Health which manages the leading Pharmacy Management Systems (PMS) across Canada. Our team is made up of highly skilled problem solvers who are responsible for improving health care solutions within the Canadian Pharmacy Technology ecosystem.

We are a diverse Product team with passionate individuals committed to building technology solutions that provide meaningful transformations to evolve how Pharmacy delivers patient care.

We want people that are self-starters and enjoy taking ownership of their work. The main mantra is to always improve and focus on the outcomes - improve the processes; improve the products; drive outcomes for our client.

Here's the impact you'll make and what we'll accomplish together

TELUS Health has an incredible opportunity for an experienced Manager of Products & Services Leader to join our Pharmacy Solutions Product Organization.

As a Product Leader, you will be responsible for developing and executing the product vision and strategy across multiple product lines. You'll lead a team of Product Managers, providing mentorship, guidance, and career development while ensuring alignment with organizational objectives and market needs.

What you'll do

• Build, lead, and mentor a high-performing team of Product Managers
• Develop and execute the strategic product vision across multiple product lines
• Define and oversee product portfolio roadmaps and ensure strategic alignment
• Drive cross-functional collaboration between Product, Engineering, and Business teams
• Establish product development processes and best practices across teams
• Lead resource allocation and prioritization across multiple product initiatives
• Guide product discovery and strategy development across teams
• Implement and monitor product success metrics and KPIs across the portfolio
• Create and maintain relationships with key stakeholders and executive leadership
• Drive innovation and market leadership in the pharmacy technology space
• Develop and manage product team budget and resources
• Lead organizational change and process improvement initiatives
• Coach and develop Product Managers in their career progression
• Anticipate and prepare for the future in terms of technology, people, culture and processes

Qualifications

What you bring

• Experience and Skills:
  • Proven experience (5+ years) in product management, with at least 2 years in a managerial or supervisory role
  • Strong understanding of product development lifecycle and methodologies (Agile, Scrum, etc.)
  • Experience with project management tools such as Jira, Trello, Asana, etc.
  • Familiarity with data analysis and interpretation
  • Proven track record of delivering successful products to market
  • University degree in a related field or the equivalent experience demonstrated by progressive responsibilities
• Soft Skills
  • Strong communication and interpersonal skills allowing you to effectively influence cross-functional teams and collaborating with stakeholders across the organization.
  • Analytical and strategic thinking abilities
  • Ability to prioritize and manage multiple projects simultaneously
• Leadership and Attributes
  • Leadership: Ability to inspire and motivate a team towards a common goal
  • Strategic Thinking: Capacity to think long-term and align product initiatives with company vision
  • Problem-Solving: Aptitude for tackling complex issues and making informed decisions
  • Adaptability: Flexibility to adjust to changing priorities and market dynamics
  • Customer-Centric Focus: Commitment to understanding and meeting customer needs
  • Team Player: Willingness to work collaboratively across departments to achieve objectives
  • Attention to Detail: Thoroughness in reviewing product specifications and deliverables
  • Presentation Skills: Ability to articulate ideas and present proposals effectively to diverse audiences

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.