Manager, Middleware and Unix Systems

Requisition ID: 213153

Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

We are looking for a dynamic and experienced Manager, Middleware and Unix Systems to join our Tangerine's Infrastructure Operations team (as part of Scotiabank's Global Operations group). As a Middleware and Unix Systems Manager, you will be leading a team of Middleware & UNIX Specialists that are responsible for operating & maintaining the Middleware Systems for Tangerine Bank, as well as implementing, tuning, and supporting UNIX systems, servers, and related components to ensure high levels of availability and security of the supported business applications. You will also participate in the planning and implementation of policies and procedures to ensure that Middleware and UNIX system provisioning and maintenance are consistent with company goals, industry best practices and regulatory requirements.

You will be a part of a team of IT professionals in a flexible working environment, which includes the opportunity to work both remotely and in an office location.

In this role, there are special working conditions, as required at times by project or business needs, which may include a range of circumstances, such as after-hours and weekend work.

Is this role right for you? In this role you will:

• You are ready to participate in & support capacity planning and the development of long-term strategic goals for Middleware and UNIX systems in conjunction with end-users and the IT Leadership team.
• You are keen to coordinate with architecture, network infrastructure, software development, IT service delivery, and database administration functions to implement UNIX and Middleware systems that employ industry best practices to meet corporate objectives.
• You are willing to develop, recommend and implement a regular maintenance schedule for UNIX Operating Systems and all related hardware.
• You are motivated to be accountable for Disaster Recovery Planning (DRP)/Business Continuity Planning (BCP) initiatives & test coordination for all managed systems.
• You excel at accountable for the management of problem & incident management and resolution of all managed systems.
• You take pride in ensuring all systems under administration are compliant with policies, standards, licensing agreements, configuration guidelines, and best-practices for maintaining regulatory compliance.
• You are eager to provide efficient, high quality technical support services to ensure timely response to queries, resolution of problems and reporting/escalation of issues related to the systems.
• You thrive at monitoring, testing & tuning system performance; preserve and provide system log files, as needed.
• You are adept at creating & managing production service level agreements and objectives.
• Aligning with Tangerine's values, you won't shy away from leading, coaching and developing teams & for conducting regular performance assessments.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You possess excellent communication (verbal/written/presentation) skills to convey/present technical information & ideas in user friendly language to both technical and non-technical audiences. Furthermore, you also have good interpersonal skills to build relationships with internal and external business partners and vendors.
• You have at least 7+ years of hands-on technical working experience in various areas of enterprise server support, maintenance, and administration.
• You have at least 3+ years of technical leadership experience with demonstrated success in implementing continuous improvement & strategic initiatives. You also have at least 3+ years of people management responsibilities.
• You have at least 10+ years of hands-on technical working experience in providing subject matter expertise with IBM Power Servers, and in particular, with POWER9.
• You also have at least 10+ years of hands-on technical working experience with AIX systems administration.
• You have demonstrated technical working experience in administering & managing Middleware (e.g., IBM Websphere and/or IBM MQ) systems.
• You also have demonstrated technical working experience with supporting large scale enterprise applications.
• You can demonstrate solid troubleshooting & step-oriented problem-solving abilities, both proactive and reactive.
• You are a logical thinker with an ability to prioritize & act on critical processing problems.
• You have a strategic planning mindset to proactively prepare for future technology trends.
• Completion of a post-secondary education in Computer Science, Engineering or in a related technology-based stream.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.