Manager - Consumer AI Enablement - Center of Excellence (Coe)

Description

Join our team!

Shape the future of AI-driven solutions at TELUS while ensuring alignment with our financial and strategic objectives. Your role will be crucial in bridging technical innovation with business value, driving responsible AI adoption across the enterprise.

The TELUS Consumer Solutions (TCS) Strategy & Planning team is growing, and we're looking for a visionary leader to spearhead our AI initiatives!

About the team

The Strategy and Planning team is the strategy house for TELUS Consumer Solutions where you will work with team members across all levels of the organization to drive medium to long-term strategic initiatives. The team works closely with the TCS leadership team to drive various AI-enabled programs, financial modeling, and predictive analytics to shape the future direction of the business.

As the connective tissue across multiple functional SVP groups, we enable strategic decision-making, manage executive-level program updates, and drive short to long-term strategic alignment.

Here's the impact you'll make and what we'll accomplish together

Reporting directly to the Director of Integrated Financial Planning, you will:

• Lead a team focused on implementing sustainable AI services and tools
• Lead AI initiatives within TCS, from implementation strategy to developing predictive models and AI-driven business solutions
• Champion AI adoption and innovation while ensuring alignment with financial planning objectives
• Accelerate data and AI strategy across Consumer Solutions to meet strategic and financial goals
• Devise and implement plans for responsible AI adoption, fostering AI maturity with measurable improvements
• Conduct annual strategy exercises and business planning with senior leaders
• Develop compelling business cases and executive presentations
• Coordinate strategic initiatives across teams and business units

Qualifications

You're the missing piece of the puzzle:

• Collaborative leadership style, creating an inclusive environment at all organizational levels
• Ability to navigate ambiguity and structure effective solutions for cross-functional stakeholders
• Passion for technology and AI, coupled with agile thinking
• Commitment to team member coaching and mentorship
• Strong problem-solving skills with a structured approach
• Excellent organizational and prioritization abilities
• Robust financial modeling and business planning capabilities
• 'Can-do' attitude in fast-paced, ambiguous environments

Great-to-haves

• Knowledge of the telecom industry
• Experience leading large programs cross-functionally
• Expertise in creating strategic frameworks and financial models
• 3-5 years experience in AI strategy and/or solution delivery
• Masters of Business Administration (MBA) degree
• Professional certifications in AI/ML technologies

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