Junior Software Developer, DevOps

We're looking for a Junior Software Developer, DevOps who can help us support the development organization to deliver value to customers in a reliable, efficient, and safe manner. You'll be supporting the team that owns one or more pieces of the production application environment and the developer experience. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in British Columbia, Alberta and Ontario. In this role, you will report to the Manager, DevOps.

WHAT YOU'LL DO:

• Write software - tools, libraries, automation, services
• Build and maintain our infrastructure platform
  • Implement new platform features
  • Assist in the research and evaluation of new technologies
  • Refactor, rewrite or retire existing platform features
• Operate our developer experience and production application environments
  • Diagnose and repair our distributed systems
  • Perform maintenance, upgrades,, and migrations
  • Control or eliminate repetitive tasks, alert noise, and business-as-usual work
• Enable development teams
  • Provide executable interfaces to our infrastructure platform
  • Provide tools and best practices to support the entire software development lifecycle
• Communicate by writing documentation, participating in meetings, and showing off your
  work at demos

WHAT YOU'LL NEED:

• Entry level experience working in an SRE, DevOps or software engineering role
• An ability to write software and working knowledge of software engineering practice
• Experience using infrastructure-as-code tools to build and run cloud infrastructure
• Experience working on fast-paced Agile teams and continuously evolving environments
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Self Development: is personally committed to, and actively works to continuously improve
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Preferred. Working knowledge of Linux systems administration, including troubleshooting system-level issues, networking (L3-L7) and basic monitoring
• Preferred. Experience with operating, building and maintaining cloud infrastructure
• Preferred. An understanding of SaaS software development practice; ideally you have experience working on a SaaS product

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues, and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
  

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.