Junior Program Analyst

Do you have strong administrative, analytical and organizational skills? Are looking for a challenging yet exciting opportunity to advance your career?

If so, consider joining the Justice Sector Freedom of Information and Protection of Privacy Office with the Ministry of the Attorney General (MAG) where you will manage low risk MAG freedom of information (FOI) requests and provide administrative support for the MAG FOI team.

The Branch
The Justice Sector Freedom of Information and Protection of Privacy Office provides access to information held under the custody and control of MAG in accordance with the Freedom of Information & Protection of Privacy Act (FIPPA).

The Division
The Corporate Services Management Division delivers strategic corporate services and programs that support the achievements of our clients and the ministry goals and priorities.

Why work for the Ontario Public Service?
The Ontario Public Service (OPS) is committed to being an employer of first choice, creating a positive and inclusive work environment.

We offer:
• Competitive compensation and benefits
• Flexible work arrangements
• Collegial and professional work culture
• Career growth and development opportunities across multiple business areas
• On-the-job training to support your success in the role

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:
• Manage and process low risk FOI requests received by the Ministry of the Attorney General in accordance with FIPPA and its related regulations, principles, guidelines, directives and policies
• Perform a range of administrative duties such as FOI request intake, IT tickets, financial management, executive support, etc
• Provide advice and recommendations to program areas, senior management, external stakeholders and the public regarding issues and access decisions
• Manage, organize and maintain FOI case management system, correspondence, and office supplies
• Participate in delivering training programs and conducting special projects

Note, this position is required to report to 720 Bay Street, Toronto a minimum of 3 days per week

How do I qualify?

Analytical, Research and Problem Solving Skills

You can:
• Analyze, interpret and apply FIPPA and its related legislations, principles, guidelines, directives, policies as well as orders, decisions and case laws of the Information and Privacy Commission of Ontario.
• Perform office administrative support (e.g. FOI request intake, submitting IT tickets, managing office supplies/mail, processing cheques/payments, invoice/P-card reconciliation, etc)
• Identify and flag contentious/sensitive information
• Review and evaluate access and privacy issues and decisions
• Investigate and research complex problems, and determine optimum resolutions while demonstrating attention to detail

Interpersonal and Communication Skills

You can:
• Communicate effectively with all levels of staff, external stakeholders and the general public regarding sensitive and confidential issued in a diplomatic, tactful and concise manner
• Prepare correspondence, training documents and briefing materials with accuracy in content, grammar, spelling, sentence structure, punctuation and format
• Work cooperatively to build and maintain effective working relationships with all levels of staff and external stakeholders
• Demonstrate influencing and presentation skills to promote adherence and provide training on FIPPA requirements and issues

Time Management, Negotiation and Organizational Skills

You can:
• Manage and coordinate a caseload of FOI requests, administrative duties and other projects while meeting statutory deadlines
• Exercise judgement to determine competing priorities and work activities
• Negotiate timelines and liaise with multiple stakeholders to meet service demands and standards

Computer Skills

You have:
• Proficiency with various computer software (e.g. Microsoft Office including Word, Outlook, Excel and PowerPoint, spreadsheet applications and database systems) to prepare correspondence, input data and collect information for statistical reporting
• Demonstrated working knowledge of internet and web-based applications to research and access information