IT Systems Administrator

This is a full-time non-union position scheduled to work 35 hours per week.  

DUTIES

• Perform administration activities including routine maintenance and support for Microsoft 365 environment (hybrid), internet, intranet, LANs, WANs, network segments, and data communications infrastructure. Includes physical and virtual (Hyper-V) servers, operating systems, applications, e-mail systems (Exchange Server on-premise and 365), file and print systems, systems and network security, web services, remote access, voice and data communications.
• Develop solutions using PowerShell and PowerApps; Identify and/or remediate problems/issues/requirements related to Microsoft 365/Entra.
• Implements, maintains, and troubleshoots Microsoft Domains and Domain controllers, Active Directory permissions, group policies, security permissions, print services, updates, systems and data backups and recovery.
• Maintain infrastructure security including operating system security patches and virus defense.
• Monitor datacenter health using management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed;
• Monitor and research logs and systems/security warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly.
• Organize and schedule upgrades and maintenance.
• Perform regular backups to protect the organization’s data.
• Document all technical procedures and user guides.
• Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed.
• Perform routine/scheduled audits of the systems, including all backups.
• Work with 3rd party vendors and service providers on projects and ongoing service.
• Apply analytical skills to solve complex problems and recommend alternatives.

QUALIFICATIONS

• Sc. in Information Technology, Computer Science or a related discipline preferred.
• 4-6 years of proven experience in a Systems Administrator position in lieu of degree is required.
• Ability to develop solutions using PowerShell, VBScript, etc. to identify and/or remediate problems/issues/requirements related to Microsoft Workplace Modernization efforts.
• Experience with or knowledge of operating systems and networking, current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, exchange, office suite, SAN
• Experience in cloud computing (Microsoft 365/Entra, Cloud Storage, Microsoft Exchange 365
• Familiar with standard concepts, practices, and procedures using Microsoft operating systems, application suites and tools.
• Outstanding diagnostic, problem-solving and analytical skills.
• Attention to detail and high level of organizational skills.
• Ability to communicate well with others.
• Must be team oriented and able to prioritize job responsibilities to meet the needs of the operation.

OTHER

• Occasional scheduled maintenance outside of regular work hours.