IT Business Analyst, Commercial and Specialty Lines
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
We’re looking for an IT Business Analyst to join our growing team!
As an IT Business Analyst, you will work as part of a dynamic and collaborative team focused on delivering core transactions and processes and creating and enhancing products in our evolving Commercial and Specialty Lines underwriting application. Relying on your understanding of business products and processes, as well as your industry knowledge and technical skills, you will review and challenge current operational/business processes and contribute to delivering solutions aimed at enhancing the user experience.
Here are a few ways you'll make a difference:
With a dedication to innovation, with moderate supervision, you will:
Participate as a member of an agile squad where you will help the team estimate and plan the effort required to deliver moderately complex features for new initiatives in response to program roadmap priorities.
Work with Product Owners/stakeholders to realize the Product vision. Considering stakeholders needs you will assist in constantly re-prioritize and refining the squad backlog.
Work closely with the Product Owner and Development team members to conduct systems analysis to create robust system requirements for new features in response to the user stories.
Work within the scaled agile framework using either scrum or kanban methodology.
Uncover unknowns and engage in technical discussions to dig further into the proposed solutions with the Development team members.
Write, review, and recommend changes (business processes, system documentation and procedures) to enhance system usage as well as contribute to the integration of new processes and technologies within current operations.
Support and participate in the planning, design, and execution of tests cases.
Conduct defect triage and root cause analysis.
Skills:
3-5 years IT Business Analysis experience is required.
Proven proficiency in Agile Product development is required.
Experience using Agile SCRUM or KANBAN methodology is required.
Commercial and Specialty Lines Insurance lifecycle and Products knowledge is required.
Demonstrated ability to participate in creation or support of non-functional requirements is required.
Root cause analysis and defect triage experience is required.
Source to target data mapping experience and an understanding of data models is an asset.
Experience in supporting API integrations is an asset.
Experience creating system acceptance criteria scenarios in Gherkin format is an asset.
SQL experience and an understanding of relational databases is an asset.
Ability to extract and analyze xmls, logs, traces, to aid with applications analysis is an asset.
Experience interpreting wireframes for UX design requirements is an asset.
Experience working in a Services oriented environment is an asset
Experience with Visio or other workflow diagramming tools is an asset.
Experience with JIRA and Confluence is an asset.
Preference for experience with implementation of web-based policy administration systems with integrations to legacy applications.
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
No Canadian work experience required, but authorization to work in Canada required..
Also possess:
Analytical, natural problem-solving capability.
Excellent communication skills, both written and verbal.
Strong facilitation and coordination skills.
Bachelor’s degree in computer science, Business Administration, or related field certifications (CBAP, CCBA).
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.