Integration and Technical Infrastructure Manager

The role of the Integration and technical Infrastructure Manager (ITIM) requires strong interpersonal, communication and organizational skills. We are seeking a Project Manager with the ability to self-direct and who has a strong background in Data Center Construction, with an emphasis on telecom project/construction management.

The ITIM is responsible for the project management of all integration and fit-out activities associated with MSFT owned system and/or services and critical infrastructure that is required to be installed into a new data center build or lease facility to deliver capacity to the business. The role requires the identification and management of scopes and interdependencies between all external and internal stakeholders and coordinating same with the physical construction with landlord and other vendors. The ITIM is responsible for coordinating the handover process and ensuring the required handover documentation and expectations are met to handover the space to our Operations teams and the business.

The ITIM is responsible for producing and managing project plans and executing major milestones (Early Access, Ready Network Install, Corpnet Live, Security CX Complete, Fit Out Complete, Lockdown, Colo Ready) and for the financial approval and management function of these tasks on Microsoft own build and lease projects. This position will be based in Toronto, CANADA.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.  

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

The key responsibilities of the ITIM includes, but is not limited to:

• The ITIM will be a relentless advocate for managing a safe worksite , supporting the implementation of the Microsoft High Risk Activity (HRA) program and work with our Construction Project Manager and landlord groups to deliver trade collaboration methods to improve safe working and co-ordination of the job sites.
• The ITIM is responsible for coordinating internal Microsoft scope and resource efforts, requirements, and schedules with those of the landlord, Owned Vendors and Suppliers to ensure a smooth and timely handover of the fitted out Data Centre facility and capacity to the Microsoft Operations team and Business Groups.
• The ITIM will coordinate with the Data Center Engineering (DCE) team and supporting specialty consultants to review, improve and execute the design.
• The ITIM is responsible for the coordination of the telecom materials procurement, telecoms installation, Security systems installation, Furniture, Fixtures, and Equipment (FFE) procurement and installation
• Coordination of the design, procurement, installation and turn up of the facility Corporate Network
• In cooperation with the Construction Lead this position aligns metro wide delivery strategies to local team objectives, business processes, vendor management strategies, and cross-group collaboration efforts.
• The ITIM will align with the Construction Project Manager to agree delivery strategies across multi sites and manage a continuous improvement program that will result in a lean project delivery approach.
• The ITIM will be the responsible identifying and managing stakeholder dependencies and construction deliverables and handoffs for/with Microsoft Security (DCPS), Microsoft IT, Data Center Integration - Network Engineer (DCI NE) , Networking and Integrated services.
• The ITIM will work alongside the DCD Construction manager and report into the Regional ITIM team leader and is responsible for the delivery of Integration and Technical Infrastructure scope and deliverables for the US-West Region.

Business Processes:

• Create and/or maintain best practices to identify and incorporate cost-effective solutions in line with evolving build and lease program specification requirements and report on KPIs for the same.
• Manage the selection, contracting, and integration of multiple vendors and internal partners.
• Drive deployment of solutions that can be socialized globally across Data Center Developement projects, both builds and leases.
• Facilitate client/sponsor decision-making to drive solutions, schedules, and manage change as required.
• Apply influence, strategies and negotiation skills to identify options and recommend solutions.

Communication:

• Regularly reviews cost and Key Perfomance Indicators (KPI) metrics, invoices, process/policy communications to client partners.
• Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned in support of the Construction Project Manager.
• Attend scheduled Integration meeting and other project meetings, and report as necessary.
• Report Project Progress on scope, schedule, and budget in relation to the Integration scope and packages as required.
• Provide weekly project status reporting to Data Center Execution standards.
• Challenge and remove barriers by working with others around a shared need or customer benefit.
• Ability to maintain a broader perspective, identify and evaluate opportunities to enhance the business through cross-group collaboration.
• Incorporate diverse perspectives to thoroughly address complex business issues.

Accountability:

• Responsible for developing, managing, and reporting on scope, schedule, and budget in relation to the Integration and technical fit-out scope and packages.
• Work independently in support of the Data Center Development Project.
• Track lessons learned and identify and execute on cost down site up opportunities.
• Provide Vendor oversight and performance management, as required.
• Support Preparation of Request for Proposal (RFP’s), Bugets, and other project approval tools & templates.
• Review and approval of vendor scope of work and design review of site and building plans, as required.
• Validate vendor pay-application and invoice review and approval in line with milestone payment schedules.
• Manage compliance with prior audit results and recommendations.