Delivery Lead

May 21 2024
Industries Food, Catering, Beverage
Categories Project management
Toronto, ON • Full time

Position Title: Delivery Lead

Position Type: Regular - Full-Time ​

Position Location: Toronto HQ

Requisition ID: 29530

JOB PURPOSE:

McCain understands the importance of Digital as the future platform for Growth and engagement of Customers

Reporting to the Product Owner, Digital Marketing & Engagement, the Delivery Lead will execute and deploy technology solutions across our global organization.

The delivery lead will be a subject matter expert in their product portfolio consisting of Marketing and innovation tools and partner with our technology delivery and business stakeholders to ensure value realization from these solutions

You should be passionate about how technologies can be leveraged to generate growth and loyalty to create competitive advantage.

Knowledge & experience working with MarTech solutions including Salesforce, Pardot/Marketing Cloud is required Social, Web Marketing, ecommerce and SEO experience also highly valued.

JOB RESPONSIBILITIES:

Core

Guardianship

  • Advocate and ensure adherence to McCain Global processes & solutions unless deviation is required for specific market conditions and this is agreed by the appropriate business sponsors
  • Act as the guardian of the user experience to facilitate product adoption, onboarding and process efficiency.

Engagement

Capability

  • Coordinate with business stakeholders and vendors to ensure products are embedded with an appropriate network of support for user onboarding and capability.
  • Support the development of training programs & material, to sustain product capability.

Data-driven Organization

  • Identify opportunities within the business to improve or provide data & insights to enhance decisions or facilitate agility.

Solution Acquisition

  • Assist in developing business cases for new applications.
  • Assist in ensuring that new solutions are properly integrated with existing applications
  • Assist with RFI/RFP process for selection of software provider and system integrators.
  • Assist in the development of contracts, professional service agreements and statements of work.
  • Responsible for the blueprint, realization, testing, training, go live and hyper care.
  • Assist with ongoing application requirements e.g. contract renewals and licenses etc.

Releases/Upgrades & Evolution

  • Partner with the product architect to ensure release, upgrade, and development processes are in place to ensure the stability of the system and minimal business disruption relating to technical change.
  • Partner with the product architect to ensure appropriate testing and technical support is in place for technical changes
  • Partner with the Product architect on the development of life cycle roadmaps for all products
    • Includes version alignment globally and timing of upgrades.
    • Ensure new functionality is communicated to the business.
    • Prepare for any "end of life" scenarios and work to develop replacement alternatives.

MEASURES OF SUCCESS:

KEY QUALIFICATION & EXPERIENCES:

Key Competencies:

  • Drives Results, Collaboration, Customer focus

OTHER INFORMATION

The above information indicates the general nature and level of work performed by employees within this classification. It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace. As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to meet your needs.

The health and safety of McCain employees and their families has been our number one priority since the start of COVID-19 pandemic. With vaccination restrictions easing across the globe we do not currently require employees to be vaccinated, but we reserve the right to change this mandate in line with health guidance and regulations in each country.

Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with the Global Privacy Policy

Job Family: Information Technology
Division: Global Technology
Department: ​Growth ​
Location(s): CA - Canada : Ontario : Toronto || CA - Canada : New Brunswick : Florenceville-Bristol

Company: McCain Foods (Canada)

Apply now!

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